Customer Service, Auditing
Resume:
Objectives
To succeed in all that I do and to make a better future for my kids.
Experience
RDQ Technology, Houston, Tx
January 2010- June 2014
CUSTOMER CARE SERVICE
•Appointment Scheduling
•Greeted customers provided friendly advice to a diverse clientele, promoting computer software
•Filing, Faxing, Scanning, Answer phones
•Assisted customers with merchants identify services/ products that suited their needs for their devices
Voter Consumer Research, Houston, Tx
October 2015- November 2016
INFORMATION CONSUMER
·Hand-Dialing
·Consumer Research
·Customer Service
Build-A-Bear Workshop, Houston, Tx
November 2015- March 2019
SALES ASSOCIATE
•Schedule parties
•Greet customers, promote store products
•Stock product
•Cashier
•Assist customers
•Stuff bears
Grifols Biomat USA
June 2017- March 2018
Donor Center Technician
Test blood samples
Tested protein in blood samples
Checked blood pressure and temperature
Documented donor weight
Check donors in
Assist disabled donors with questionnaires
Set up plasma machine
Took donors off plasma machine after donating
Assisted donors who had an episode after donating
Trained new employees
Filed donor charts
Organized donor charts
Supervised control desk
Teletech, Houston, TX
November 2019- April 2022
Quality Assurance
•Listen to calls
•Evaluate service agents
•Participate in meetings
•Implement new procedures
Education
Elsik High School 2013-2016, Houston, Tx, High School Diploma
•3.0 GPA
•Honor Roll
•Co-Op
American Intercontinental University (AIU), Online, Houston, Tx, Bachelor’s Degree
Current
•3.0 GPA
•Attentive Student
•Meets All Deadlines And Requirements
Communication
I am a fast learner; I am certified in nutrition and in Infant CPR. I have great listening skills; I am very productive, and I never give up.
References
Roniqua Griffis
Sharetta Lofton
Rasheka Gomes
Contact this candidate