Data Entry Customer Support

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Prabhavathi Vadivel

PROFESSIONAL SUMMARY

Prabha is a computer graduate from reputed University and she has good experience working with computers for data analysis, data corrections and data entry. She has good experience and knowledge on payment processing through cash, checks, EBT and debit/credit cards. Prabha is a hardworking individual who have great desire to learn new domain and technologies. Experience Synopsis

• Good knowledge on finance and retail domain in payment processing module (cash, checks, EBT, credit/debit cards).

• Well experienced in using Microsoft Word, Excel, Outlook and various other computer applications.

• As a computer graduate, has very good proficiency on using computers for data entry, data corrections and Data Analytic.

• Strong Problem-Solving skills.

• Great team player.

• Excellent Oral & Written communication skills.

COMPUTER TECHNICAL SKILLS SUMMARY

Operating Systems: Windows, UNIX, Mainframe

Computer Software: Microsoft Office (Word, Excel, Outlook) Incident/Change Mgmt Tool: Service Now, CA Service Desk PROFESSIONAL EXPERIENCE

Target Guest Advocate (Cashier, Service Desk, Customer Support) June 2021 – Present Responsibility:

• Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices

• Online Order fulfillment

• Deliver easy and seamless service to all Order Pick Up, Drive Up, Registry, and Photo guests

• Welcome guests into self-checkout and provide assistance as needed

• Communicating effectively, including using positive language and attentive to guests needs

• Welcoming and helpful attitude toward guests and other team members

• Accurately handle cash register operations and cash transactions

• Accurately process payments through Checks, EBT, Credit/Debit cards Assistant Teacher November 2018 – April 2020

Hopkins Public Schools

Responsibility:

• Work with the lead teacher to monitor the class schedule.

• Assist teachers with lesson preparation by getting materials ready and setting up equipment.

• Revise lesson material with students individually or in small groups.

• Ensure the classroom environment is safe and clean.

• Oversee students during non-classroom times including in-between classes, during lunch, and on field excursions.

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• Collaborate with lead teachers to recognize issues students are facing and recommend solutions.

• Document student progress and communicate with parents to keep them informed.

• Help lead teachers to create lesson plans.

• Comply with state, school, and class rules and regulations.

• Attend all training classes, parent conferences, and faculty meetings. Freelancer Data Entry/Tester November 2018 – Present Responsibility:

• Data Analysis, Corrections, Research and Entry into computer application.

• Internet/Online order handling verifications.

• Testing online shopping websites.

• Data Entry

EDUCATION: Computer Graduate

CONTACT EMAIL: **********@*****.***

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