UMME ROKEIYA
Springfield Gardens, Queens, NY, ***13
**********@*****.***
SUMMARY OF QUALIFICATIONS
●Dependable and trustworthy service-oriented professional
●Excellent communicator, creative and proactive individual
●Knowledge in Medical Terminology and Anatomy
●Proficient in Microsoft Office Suite including Word, Excel, PowerPoint
●Internet and tech-pro
●Bilingual in English and Bengali
EXPERIENCES
Nuestro Terreno Comun Onboarding Long Island, NY
On-site and remote interpreter 04/19/2021- Present
● Managed and provided consecutive and first-person interpretation over the phone.
●Provided simultaneous interpretation during events for the Bengali/Bangla speaking audience.
●Complied with established interpreter ethics and followed data confidentiality policy, as applicable.
●Interacted with and interpreted clients from different socio-cultural and economic backgrounds.
Linguistica International Queens, NY
On-site and remote interpreter 11/2019-Present
●Managed and provided consecutive and first-person interpretations over the phone.
●Provided simultaneous interpretation during events for the Bengali/Bangla speaking audience.
●Complied with established interpreter ethics and followed data confidentiality policy, as applicable.
●Interacted with and interpreted clients from different socio-cultural and economic backgrounds.
US Census Bureau Queens, NY
Enumerator 8/2020-11/2020
●Conducted interviews with respondents.
●Assisted respondents in filling out census forms.
●Verified information provided to Census Bureau by respondents.
Marks Home Care Queens, NY
Personal Care Assistant 04/2017 – 01/2020
●Support physically or mentally challenged client in their everyday lives
●Ensure clients receive their medication on time
●Support clients who can’t move on their own
●Assist clients with physical therapy exercises
●Making phone calls on client’s need
Swissport USA Queens, NY
Passenger Service Agent 07/2016 - 02/2017
●Greeting and checking passenger documentation
●Check passengers in using a computer-based system, issuing boarding cards and baggage labels
●Process passengers at the boarding gate and on arrival
●Apply airline regulations that may involve charging excess baggage or upselling
●Adhere to and apply strict security and safety regulations
●Effectively assist passengers with their experience traveling through the airport
Duane Reade
Photo Technician/Cashier New York, NY
07/2013-12/2013
●Taking passport size photos on the spot and printing them
●Printing online photo orders
●Creating and printing customized photo books and calendars
●Printing collage ordered from kiosk machine and other customized orders
●Printing large banners and posters
●Helping the customers with checking out
South York Science and Information Technology (SSIT)
Volunteer Teacher Brahmanbaria, Bangladesh
01/2011 - 10/2012
●Conducted private small group instructions covering 7th & 8th Grade English composition, Arithmetic, and Natural Sciences as a volunteer
●Guided students to achieve top percentile scores in yearly school assessments
EDUCATION
City College of New York Manhattan, 2019
Current Undergraduate student Expected Graduation ( Fall- 2020)
Major: Psychology
LaGuardia Community College Long Island City, NY
Associate (A.S. Degree) June 2018
Major: Liberal Arts (Math and Science) - earned 60 credits
Medical Coding Certification Training (ICD - 10) June 2017
National University of Bangladesh 2009 - 2013
Bachelor of Arts in Transition Brahmanbaria, Bangladesh
Major: English Language & Literature - Completed 90 credits