Bartender
Resume:
Los Angeles, CA *****
*****************@*****.***
SUMMARY
Self-motivated, dependable bartender offering over 10 years bar/restaurant industry experience. Advanced interpersonal skills. Naturally gifted in fostering and maintaining strong and genuine relationships leading to repeat business. Engaging communicator with exceptional customer service and food-handling skills. Dedicated to providing positive customer experience to build loyal customer base.
SKILLS
Effective Customer Upselling
Staff Training/Team Player
High Energy and Stamina
Point of Sale (POS) System Operations
Outstanding Customer Service/Relationship Building
Effective Conflict and Complaint Resolution
Authentic, Friendly and Outgoing
Honest and Dependable
Mixology Techniques
Multitasking and Prioritization
Cash Handling and Management
Private Events and Catering
Chanelle Martina
EXPERIENCE
December 2016 - May 2022
Lead Bartender/Server Los Angeles Biergarten Los Angeles, CA
Trained all new employees.
Led team in carrying out day-to-day tasks and prepping for high volume events (UFC fights/Boxing, Playoff games, Private night club events).
Maximized sales by greeting customers with warm smile, answering any questions and recommending menu items to suit unique customer preferences/dietary restrictions.
Operated POS terminals to input food and drink orders, split bills, calculate totals and run multiple sales reports.
Maintained accuracy while processing customers' payments, giving change and providing receipts.
Rearranged tables and chairs, rolled silverware, stocked all necessary supplies, cut fruit to prepare for large groups.
Completed all cleaning duties: sweeping and mopping floors, wiping down tables and bar, washing and sanitizing glassware, taking out trash and keeping bar area tidy.
Monitored guests to quickly clear tables in preparation for future customers.
Provided excellent customer service (asked for feedback on food served, resolved any issues, brought additional items needed, refilled beverages in timely manner).
Developed strong and lasting rapport with guests which generated repeat business.
July 2019 - March 2020
Craft Cocktail Bartender Mob Bar Los Angeles, CA
Stocked bar with beer, wine, liquor and related supplies.
Prepared new garnishes, juices and other perishables.
Helped create and prepare unique specialty cocktails.
Built genuine rapport with new and returning patrons.
Upsold customers from shelf to premium brands to help boost sales.
May 2004 - December 2018
Bartender Private Events/Multiple Bars Los Angeles, CA
Arranged bottles and glasses behind bar to make attractive displays.
Served wine, beer and mixed cocktails at high end real estate open houses (Hollywood Hills) and other private events via hospitality temp agency (OC).
Crafted specialty cocktails for 4 years in Sacramento area.
EDUCATION AND TRAINING
Associate of Arts Liberal Arts And General Studies
Sierra College, Rocklin, CA
.
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