CRYSTAL HARVEY

**** *. ******* ***, ********, FL, 34234, US • 941-***-**** • adrol2@r.postjobfree.com Customer service excellence, work well with others as a team player, quick learner love working in public or alone. I always focuse for company best interests, well organized good time management. Fun to work with, positive attitude, work well under pressure.

Team player who is creative and innovative and has excellent interpersonal skills. Sales

Time management

Customer service

Cashier

1984 GED - O. I. C skills center - Philadelphia, PA Some college (No degree) - Human Services - University of Phoenix - Online 9/20 to Present Retail Selling Specialist - Macys - Sarasota, FL Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.

Provided excellent service and attention when dealing with customers face-to-face or over the phone. Demonstrated products to customers, discussed features, and redirected objections to capture sales. Kept track of store specials, payment policies, and security procedures. 2/09 to 7/15 Cashier - Walmart - Ocala, FL

Credit cards, checks, gift cards, and coupons were all processed by me. Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Keep checkout areas clean and orderly.

Trained team members to work as cashiers

Helped customers by answering their questions and completing their requests. Used cash registers and POS systems.

Counted cash in the register drawer to keep the register balanced at the start and end of each Greeted customers with a smile and offered prompt and dedicated assistance. Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors. Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

Am able to work in a fast-paced, high-pressure environment. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

11/16 to 10/19 Security officer - Curtis security - Orlando, FL Approved entrance papers and granted or denied building access. Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.

Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot. Allowed approved people to enter secure areas with an escort. Moved around the facility and among customers to keep an eye on any potential security threats, such as theft or bodily harm to anyone or the business.

Wrote detailed reports on property damage, theft, unauthorized persons present, and other unusual occurrences. Observing and reporting criminal activity

Contacted law enforcement in the event of unauthorized persons, documents, or materials. Followed security procedures and escorted non-compliant individuals out of the building calmly and quickly. Used electronic gates to control vehicle and pedestrian traffic entering the building grounds.