Customer Service Delivery Driver

Bailey Hale

Vidor, TX ***** 409-***-**** ***********@*****.***

Professional Profile

Skilled team player, able to work with confidence in fast paced environments. Self-motivated to handle duties, always searching for a way to exceed expectations. Friendly and professional with coworkers and clients.

Skills

●Manage calendars, scheduling

●Customer service

●Scanning and copying

●Records management, including electronic medical records (EMR)

●Inventory management

●Basic computer skills, including Microsoft Word

●Spreadsheet development

●Multitasking and organization

●Professional communication

Education

Pima Medical Institute Tucson, AZ

Associate of Applied Science, Healthcare Administration Expected Graduation Nov 2022

Current GPA: 3.9

Relevant Coursework: Anatomy, Physiology, and Pathology; Medical terminology; Office Management; Electronic Health Records; Introduction to Insurance; Health Care Management; Medical Law and Ethics; Accounting for Health Care Management; Human Resource Management

Experience

Bite Squad Beaumont, TX June 2020 - Present

Delivery Driver/Server

●Review orders before delivery and confirm completeness and proper invoicing to optimize customer service

●Communicate professionally with clients to provide excellent customer service

●Maintain accurate records of customer payments and money received for deliveries

●Comply with established company policies and procedures and DOT regulations to maximize road safety

●Research and travel most direct route to deliver items in efficient time

Private Family Vidor, TX Oct 2018 – Present

Family Nanny

●Created safe environment for children by removing hazards and enforcing appropriate boundaries

●Supported teaching and reinforcement of manners to develop social skills

●Engaged children by leading hands-on activities based on observations of interests and skills

●Monitored and supervised children at park and at home

●Identified needs of family and self-appointed chores to provide in-home support

Chef Leo’s China Bistro Vidor, TX June 2016 – Oct 2018

●Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service

●Restocked stations regularly to promote team productivity and meet customer needs

●Handled multiple tables at once with high service quality

●Trained new servers in restaurant procedures and customer service standard

●Identified opportunities to support daily management of restaurant to keep dining area fresh and inviting

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