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Document Controller Service Representative

Location:
Fremont, CA
Salary:
18000
Posted:
July 09, 2022

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Resume:

DAISY JANE A. PIODOS

**, ***** ******, ******* *******, Davao City

adrokb@r.postjobfree.com

093*******

WORK EXPERIENCES:

BCS Credit Cooperative Bansalan, Davao Del Sur, Philippines 8005

Position: Corporate Secretary

January 2009 – October 2013

• Responsible for ensuring records on minutes during Board meetings.

• Assisting BOD on their training and development programs.

• Collaborating with executive team on BOD meeting agendas.

Proctor & Gamble Philippines Laguna NCR, Philippines

Position: Document Controller

January 2014 – February 2017

•Maintaining and filing of records.

•Ensuring quality of data records.

Bansalan Multipurpose Cooperative Bansalan, Davao Del Sur, Philippines 8005

Position : Benefits and Compensation Officer

April 2018 – May 2020

• Checking weekly and monthly incentives allocations and disbursements.

• Directing and overseeing benefit and compensation flow chart on weekly and monthly basis.

• Checking of existing and non-existing benefits and additional compensations.

Six Eleven Global Services, Davao City Davao City, Davao Del Sur 8000

Position; Customer Service Representative (inbound/outbound) and Live Chat Support Specialist

May 2021

• Attending on customers’ concerns

• Making sure that we provide quality customer experience by providing First Call resolution first

hand.

• Making sure all VIP appointments are being prioritized by assigning high rated crews and

making sure that the appointment will be attended without delay.

• Updating Professional's profiles and schedules.

STRENGTHS AND SKILLS:

•Punctual

•Great in multi-tasking

•Proficient in tool navigation like CRM and other channels.

•Experienced in using Microsoft Excel and Microsoft Word.

EDUCATIONAL BACKGROUND

South Philippines Adventist College Bansalan, Davao Del Sur, Philippines 8005

Secretariat, Bachelor of Science in Office Administration (BSOA)

June 2004 – March 2008



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