Programer Customer Service

BARANIDHARAN

CUDDALORE, TAMIL NADU

+91-875******* *****************@*****.***

OBJECTIVE

Seeking a challenging position in an organization where I can use my skills to grow and expand an organization as well as myself. Willing to work as a key player in a challenging & creative environment. CAREER CHRONICLE

MARVEL MACHINE TOOLS Duration: june-2019 to Dec-2021 Designation: VMC programer

Roles and Responsibilities

Promoted to leadership position within the company in recognition of strong work ethic and provided good customer service.

Handling problems and identifying the opportunities to effectively meet customer and business needs. Managed a team of approx. 8-10 Engineers and ensured that the performance was met and exceeded. Coordinated Daily operations review meeting with internal groups. Supported senior teammates performing their best during critical situations or major service outages. Troubleshooting and maintaining mechanical devices by utilizing the monitoring tools. Communicated with vendors to resolve outages and periods of reduced performance. Performing technical understanding of the customers and to maintain good communication with them. Resolved problems, improved operations, and provided excellent service. Quickly learned new skills and applied them to daily work, improving efficiency and productivity. Established open and professional relationships with workers to achieve quick resolutions for various issues. EDUCATION

2019 - B.E (Mechanical Engineering) from MNM Jain Engineering College, Chennai. 2015 - HSC from SRV Boys Mat.Hr. Sec.school, Namakkal. 2013 - SSLC from Lakshmi Chordia Memorial Mat.Hr. Sec.school, Cuddalore. SKILLS

Critical Incident Management Microsoft tools

Network troubleshooting Team work

Technical troubleshooting Mechanical operations

Cisco troubleshooting Functions of routers

Customer relationship management Tool Room Works COURSES COMPLETED

CCNA-cisco certified network associate -[2022]

Siemens programming(828D) - [2019]

Programmable Logic Controller - [2020]

G-codes and M-codes Programs - [2020]

PERSONAL DETAILS

Date of Birth : 01-dec-1997

Languages Known : Tamil, English

Nativity : Indian

Religion : Hindu

DECLARATION

I, Baranidharan, hereby I declare that the information contained herein is true and correct to the best of my knowledge and belief.

Place: Cuddalore Signature

Date: (Baranidharan)

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