Center Representative Data Entry
Resume:
Natasha Broussard
Saint Martinville, LA *****
******************@*****.***
Dedicated and self-motivated intake specialist bringing forth valuable experience and passion for management and all client intake necessities. Results oriented intake specialist with record of working collaboratively with team members to achieve all goals and tasks at hand. Experienced in office home health setting, achieving all administrative goals above expectations. Seeking employment in an environment that supports the opportunity to advance and offer the ability to strengthen where my skills will be utilized and allowed for growth potential. Authorized to work in the US for any employer
Work Experience
Client Intake Specialist
Gifted Heart Services, LLC - Saint Martinville, LA December 2021 to Present
Client Intake Process
File management
Quarterly and Pop Up Client Home Visits
Operations of fax machine/ copier machine
Answering multiple phone lines
Scheduling Client Meetings
Completing all necessary client documentation per state law Updating and maintaining all client files
Planning/making Staff Schedules in home
Documentation computer Transfer
Recertification Completion for all clients
In Home visits for in home binders/ meetings
Conducting Staff Orientation
Call Center Representative
Lafayette General Health - Lafayette, LA
June 2017 to June 2021
Answering multi phone lines, assisting clients with services needed, great customer service dedication, and computer savvy
Marketing Coordinator
Ageless Healthcare - New Iberia, LA
April 2016 to August 2020
Marketing company in vehicle
Traveling to advertise company
Intake with clients when approved for program
Completing Referral references documentations
Scheduling appointments for clients to complete documentation Completing all necessary documentation for clients to send to state for approval Marketing with fliers/business cards for potential customers in services Direct Service Worker (DSW)
The Arc - New Iberia, LA
October 2014 to February 2016
Assisting clients with daily tasks
Completing paperwork
In home/ out of home transportation
Scheduling and accompanying to appointments as needed basis Medication certified to assist with medication
Education
College in Medical Assisting
Camelot College - Baton Rouge, LA
August 2007 to July 2008
Skills
• Phone Etiquette
• Intake Experience
• Typing
• Behavioral Health
• Case Management
• Finances (10+ years)
• Advertising (5 years)
• Transport Marketing (5 years)
• Customer relationship management (6 years)
• Recruiting
• Multi-line Phone Systems
• Employee Orientation
• Data Entry
Certifications and Licenses
CPR Certification
First Aid Certification
Contact this candidate