Customer Service Teacher Assistant

Syuzanna Ivanyan

*** **** ***** ***** ********, RI 02921 401-***-**** adrobz@r.postjobfree.com

Objective: Seeking a banker position with proven experience in providing excellent customer service.

Professional Experience

Webster Bank 2019 – present

Warwick, RI

Consumer Banker

Utilized sales techniques to identify customer needs and match to the bank’s products and services. Marketed and sold range of consumer and business products including deposit accounts, loans, and credit cards to exceed established sales goals and support branch sales objectives. Maintained operational excellence and superior customer service by accurately and efficiently processing banking transactions, including wire transfers, at a teller station. Developed customer relationships and identified sales opportunities through outbound customer engagement calls and marketing initiatives. Adhered to operational and regulatory policies and procedures.

CVS Health 2020 – present

Cranston, RI

Front Store Clerk

Processed payments and answered customer questions about products and services. Assisted sales and stock associates in completing daily tasks.

Private Tutor 2008 – 2019

Yerevan, Armenia

Led one-on-one and small group lessons to improve students’ foreign language literacy and achieve academic excellence. Reviewed classroom curricula and assisted students with assigned homework, projects, and test preparation. Proficient in recognizing different learning styles and student preferences.

Cranston High School East 2003 – 2008

Cranston, RI

Special Education Teacher Assistant

Provided support to special education teachers. Provided instructional assistance to students and helped with their daily tasks.

Education

Community College of Rhode Island

Lincoln, RI

Teacher Assistant Certification, 2004

Quincy College

Quincy, MA

Associate of Science in Paralegal Studies, 2002

Brusov State University of Languages

Yerevan, Armenia

Associate of Science in Foreign Languages, 1998

Skills

Effective written and oral communicator

Knowledgeable of proper cash handling

Customer oriented to ensure customer satisfaction

Proficient in Armenian and Russian

Collaborates effectively with team members

Contact this candidate