SMITH, KENDRA

adrobu@r.postjobfree.com

**** ****** **** ** **

913-***-****

OBJECTIVES

To obtain a position that will allow me to use my Criminal Justice experience for career progression. EDUCATION

Purdue Global

8/2023 Bachelors of Science in Corrections/Criminal Justice EXPERIENCE

Victoria Secrets, Lees Summit, MO

Asset Protection Investigator 3/21/2022 –

Investigate Organized Regional Crime

Observe psychical or on Close Circuit television shoplifting incidents to build cases against Organized Crime creating company shrink.

Trained associates with company Prevention Through Service Asset Protection Plan Conducted daily store support audits

Networked with local Mall Security

Build Company cases that led to prosecution of individuals shoplifting at felony dollar amount Kansas City University of Medicine and Bioscience, Kansas City, MO Dispatcher 4/2020 -6/2020

Dispatched patrol

Monitor Close Circuit Television

Used CAD system to communicate with patrol officers Used Omingo Software for dispatching

TYPE PERSONAL NAME

Monitored physical entry ways with S-4 Network software G4S Security - Kansas City, Mo

Emergency Console Dispatch Operator 9/2019 – 2/2020 Dispatch patrol officers to locations of concern

Answered multiple phone lines

Created work orders

Monitored CCURE software

Used V2 software to review active incidents

Broadridge Financial Solutions, Kansas City, MO

Shift Supervisor and Security Console Operator 3/2019 – 6/2019 Supervised security guards to ensure proper coverage, company policy and protective service were in place and maintained.

Trained employees on shift related duties

Multi-tasked to ensure all job duties were completed Created access badges for guest and vendors

Used S-2 Network system to monitor physical entry way and to grant access to associates Cener Corporation – Kansas City, MO

Security Console Operator 4/2018 – 10/2018

Dispatch patrols according to officers’ location

Used CCURE to monitor entry ways

Monitored multiple location Closed Circuit Television system to ensure company ground security coverage

Documented all incidents

Pass down shift information to next shift

Answered multiple phone lines

Granted access to incoming vendors and employees

TYPE PERSONAL NAME

Created badges for vendors and employees

Used License Plate Reader to monitor incoming and outgoing cars Sheraton Hotel – Kansas City, MO

Dispatcher/ Security Officer 8/2017- 3/2018

Secured company grounds

Assisted guest

Wrote incident reports for all guest and employee incidents Escorted vagrants off company grounds

Dispatch patrol officers

Used Closed Circuit Television system to monitor grounds Patrolled company grounds

JCPenny – Lees Summit, MO

Asset Protection 8/2015 – 4/2017

Effectively reduced shrink through external apprehension and operations Supervised and investigated cashiers’ transactions to ensure accuracy Observed, apprehended and interviewed shoplifters using company five element policy Appeared in court for prosecution of shoplifting incidents TJMaxx – Kansas City, MO

Asset Protection 9/2008 -5/2010

Initiated external investigations based on company five elements policy Observed, apprehended and interviewed all shoplifting cases Represented company in City prosecution cases

Trained associated on Asset Protection customer service Installed and adjusted store cameras

Regional Asset Protection Detective of the Month twice for the year of 2011 TYPE PERSONAL NAME

Regional Asset Protection Detective of the year 2012 SKILLS

• Observation

• Apprehension

• Report writing

• Organizational

• WPM 65

• CCTV

• Surveillance

• Microsoft Word

• Excel

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