Sheri Lazarus
Winter Haven, Fl 33881
607-***-****, adrobb@r.postjobfree.com
positive relationships with customers, clients, and co-workers adept document and information management, including confidential data
mature sense of mission
WORK EXPERIENCE
US Postal Service Mail Carrier
Lake Wales Post Office, 6 West Park Ave, Lake Wales Fl 33853 January 2022 - Present
● Sorts and delivers packages on multiple routes one day a week (Sundays and holidays only)
● Provide customer service while on route (answer questions, etc)
● Entrusted with federal gas card
Ithaca City School District, LACS, 402 Chestnut Street, Ithaca, NY 14850, 607-***-**** October 2017- December 2021
Modify cirriculum/assignments to satisfy NYS educational requirements Assist other students with homework/test preparation Proctor examinations
Substitute teach as needed
U.S. Postal Service Window Clerk
Brooktondale Post Office, 456 Brooktondale Road, Brooktondale, NY 14817, 607-***-**** November 2014 - October 2017
• primary contact for customers, providing a variety of sales and customer support services
• provide customers with information regarding postal regulations, rates, and services
• daily sort the mail and packages for rural routes and distribute mail to post office boxes
• issue and cash domestic postal money orders
• maintain inventory
• maintain a daily/weekly record of the various sorts of mail processed and file reports
• calculate daily bank deposits.
Substitute Administrative Assistant and Teaching Assistant (Long Term) Ithaca City School District, Boynton Middle School, 1601 N. Cayuga Street, Ithaca, NY 14850 January 2012 - June 2014
My most long-term assignment was in the front office, where my duties included:
• first contact for people calling or visiting the school; friendly manner and pleasant phone personality; determine the visitors’ need and direct them appropriately, follow up when necessary
• work closely with principal and associate principal, providing secretarial support, provide information and support to staff, parents, and students, working knowledge of school budget, purchase request forms, and purchase order
• issue bus passes, room passes
• coordinate information for back-to-school packets for students
• manage supplies, orders, and inventor
• coordinate and update students’ attendance, schedules, and emergency contact information; make bus reservations and maintain school calendar
• Case Manager and Registry Coordinator (concurrent half-time positions) Women’s Opportunity Center/SUNY Research Foundation, Ithaca, NY 14850 May 2007 - August 2010
• Case Manager: supported unemployed/underemployed individuals in their pursuit of employment:
• coordinated referrals, enrollment, and information with department of social services, local employers, and other human service agencies
• entered sensitive program participant information into data management systems
• provided one-on-one counseling and follow-up services to program participants
• served as liaison with local counselors and human service agencies
• generated, maintained, and tracked computer records for monthly and quarterly foundation reports
• participated in networking and outreach events to promote foundation services
• managed multiple responsibilities and set priorities on a self-supervising basis.
• Registry Coordinator (referral service that matches private care seekers with qualified private care givers):interviewed and evaluated potential program participants
• coordinated information and services with local agencies
• collected statistical data to create monthly reports to grant agencies and other funders
• implemented and convened quarterly committee meetings with local nonprofit agencies
• carried out follow up services (for example, administration of surveys of matched care seekers and care givers to evaluate satisfaction level and other benchmarks of program effectiveness; and then developing and executing statistical compilations of survey results for use in reports to funding sources)managed multiple responsibilities and set priorities on a self-supervising basis
• Triphammer Wines and Spirits, Customer Service.Ithaca, NY 14850 October 2005 - May 2007
• Maintained high level of customer service, salesmanship, and relationship-building, contributing to growth of customer base; tracked inventory and managed data entry; cashier for retail sales; proactively stepped into responsibilities beyond specific position requirements
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• EDUCATION
• Florida Metropolitan University, Clearwater, FL, Bachelor of Science in Criminal Justice (2000), magna cum laude; grade point average 3.87 on 4.0 scale; President’s List, Dean’s List
• NYS Teaching Assistant Certification – August 2013
• REFERENCES
• Elinor Boisvert, Teaching Assistant, LACS, 429 Hines Road, Newfield NY 14867, 607-***-****
• Wayne VanCamp, Teaching Assistant, LACS, 508 Indiana Lane, Newfield NY 14867, 607-***-****
• Dale Flinn, Manager, 817 Ridge Rd, Lansing NY 14882, 607-***-****