Project Manager Social Media
Resume:
Keisha Chapman
A highly motivated entrepreneur with a thirst for knowledge. Always
looking to achieve new goals. Have been in multiple management roles. Always looking to take care of people by giving them the best quality products and services
2036 Royal Gardens Pl
North Las Vegas, Nevada
*************@*****.***
EXPERIENCE
Starbucks, Las Vegas— Manager
February 2022 - PRESENT
● Increased sales by 25% in first 3 months by focusing on customer experience and engagement
● Provided coaching, feedback, & one-on-one meetings with team
● Ensured compliance with all regulations, policies, and procedures through trainings
● In charge of creating new schedules every week
Hot Tots, Boise— Business Owner
January 2021 - February 2022
● Created a business plan for the stand that included financial goals, and researched local competition to determine pricing
● Arranged outings and events for our stand by reaching out to organizers.
● Promoted and marketed our social media.
● Created the recipes for all menu items as well as sourcing ingredients from local vendors when possible
T-Mobile, Boise, ID — Retail Assistant Store Manager June 2020 - February 2022
● Built a strong relationship with my team to exceed sales goals.
● Received & displayed all merchandise.
● Explored & discovered customer needs to ensure they received the best possible experience and products.
● Build excellent rapport with customers to make them not just one-time customers.
EDUCATION
College of Southern Idaho, Twin Falls ID — Associates in Business Management & Entrepreneurship
August 2018 - May 2020
GPA 3.8
SKILLS
Project Management
Competitive Sales
Strong Leadership
Creative Problem Solving
Coachable
Team Player
Strong Communication
Social Media Literacy
O ce 365 Competent
AWARDS
Valedictorian - Graduated at
top of my high school class
Dean’s List - Graduated on
the Dean's List at CSI
Fastest Quarter Growth -
Fastest quarter growth at
Starbucks in 5 years
First place in school writing
contest
Projects
Rosetta Assisted Living —
Internship/volunteer
● Homemaking
activities
● Preparing meals
● Empathy to patients
Relevant Courses: Project Management, Marketing, Personal Finance Mt Harrison High School, Heyburn ID — High School
Diploma
August 2014 - May 2018
Valedictorian
References
● Max Capilla - 208-***-****
Co-owner
● Meriah Mack - 208-***-****
Former Supervisor
● Shawn Light - 702-***-****
Store Project Manager
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