Customer Service Representative
Resume:
Jody Welz
Exceptional Customer Service with Many Years of Experience
Buffalo, NY 14224
********@***.***
I have worked in many areas of customer service. I started at a young age, as a newspaper carrier. I then went on to many years of customer service jobs, as well as health-care. I have worked with money. I have helped to set up and open a new store and be just under the heads of departments. I have been in and enjoyed the Healthcare scene as well. Authorized to work in the US for any employer
Work Experience
Stay at home mom/homemaker
Home
January 2004 to Present
I have had the pleasure of being a stay at home mom for many years. I feel that I can put the skills that I have as a mother to very good use. I have an excellent ability to multi-task, problem solve and work as a team.
Nurse's Aide
Geneva General Hospital - Geneva, NY
February 2002 to December 2003
Nurses Aide
• Took and recorded vitals
• General patient care
• Reported any necessary information to patient's nurse
• Floated to different floors that needed extra help Bank Teller
First National Bank of Geneva - Geneva, NY
September 2001 to January 2002
Bank teller
Collections Representative
Account Solutions Group - Amherst, NY
May 2001 to September 2001
• called people to collect credit card debt
• Set up payments
Customer Service Representative
Wegmans Food Markets - Cheektowaga, NY
November 2000 to May 2001
• Stocked health and beauty department
• Kept shelves clean and straightened
• Made myself available for any needs a customer needed Head Cashier/Customer Service
Walgreens - Depew, NY
August 2000 to May 2001
• Helped open a new store
• Head Cashier in the front of the store
• Kept front of store clean and straightened
• Excellent customer service
Customer Service Representative
Linens and Things - Cheektowaga, NY
June 1999 to August 2000
• Helped to set up and open brand new store
• Just under department head of bath department
• Reset and set up displays
• Kept bath area stocked and help to reorder needed items for department
• Helped cash people out as needed
• Helped to keep store cleaned and straightened
Cashier/Customer Service
Wegmans - Cheektowaga, NY
August 1996 to June 1999
• cash people out
• Handle money
• Keep front end clean and shelves straightened
• Restock unwanted groceries
• Excellent customer service
Newspaper Carrier
The Buffalo News - Cheektowaga, NY
August 1993 to August 1996
• Deliver the newspaper
• Collect weekly payments
Education
High school diploma in General Studies
West Seneca Christian School - West Seneca, NY
September 1995 to June 1999
High school diploma
Skills
• Customer service
• English
• Vital Signs
• Senior Care
• Hospital Experience
• Caregiving
• Patient Care
• Computer literacy
• Typing
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