Center Representative Utility Operator

Nickolas Schippers

* ***** **, *********, ** ****0

C: 508-***-**** E: ***********@*****.***

Licenses and Certifications

.OSHA 30

• Class B CDL Permit

• MA Hoisting License 2A/1C/1B

• Second Class Fireman

• Confined Space Training

• Environmental Spill Training

• Bloodborne Pathogen

• Lock Out/Tag Out Training

• First-Aid/CPR

Experience:

Wheelabrator Millbury, MA

Utility Operator July 2019- Present

• Maintained safe and effective operation of the utility boilers.

• Boiler tours, water treatment labs, and maintained environmental equipment.

• Repaired broken grate modules, cleared ash expellers, and cleaned spray dryer absorbers (SDA’s)

• Weighed ash cans with roll-off trucks and loaded metal trailers with front-end loaders.

• Safely worked in close proximity to switch yard

National Grid Northboro, MA

Call Center Representative November 2017 – July 2019

• Scheduled appointments for customers.

• Answered Customer questions regarding usage and billing inquiries.

• Solved customers problems in a timely manner.

• Handled emergency calls during storm duty (12–16-hour shifts)

• Assisted police and firefighters for downed wires/poles/ trees via dispatch.

Education:

Worcester State University 2011-2015

Major: Business Accounting

Salem State University 2010-2011

Major: Business Accounting

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