Customer Service Assistant Manager

Jerri Velasquez

**** *** ****** ***.

Albuquerque, New Mex(575-****-***

************@***.***

Summary

To work with people, and provide excellent customer service as well as advance in my workplace. I am eager to learn new things.

Employment History

Walgreens

SFL (shift leader) June 2016-2020

*Monitors and makes appropriate adjustments to store staffing levels *Monitors and maintains store inventory levels. Places orders for paper and other supplies within cost control procedures *Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. *Prepare all necessary operational reports. *Develop appropriate action plans to resolve unfavorable financial and/or sales trends *Training staff

Sonic Drive-In

Shift Leader December 2009-July 2017

Ensure all time/sales goals are met *Training staff *Adjust weekly schedule as necessary *Cash handling from register to bank deposits *suggestive selling *Provided excellemt customer service *Managed inventory *placees food and paper orders

CVS March2019-Oct.2021

Assistant Manager

Customer Service, cash handling,stocking, unloading trucks, alsoputting merchasndise away.

Current Employment

Amazon

1.pick/pack merchandise for customer orders.

2.I am also a learning ambassador. I train all new pickers/packers.

References upon request

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