Center Associate Membership Coordinator

Lauren Williams

347-***-**** New Jersey ******.****.*********@*****.***

PROFESSIONAL EXPERIENCE

Membership Coordinator (Temp)

Masterworks New York, NY March 2022- June 2022

• Handling all questions, information requests and complaints regarding membership.

• Processing membership applications, renewals, and resignations while maintaining and updating membership records using Hubspot.

• Collecting data, tracking membership statistics and preparing reports.

• Developing and implementing strategies to recruit new and old investors using Aircall Fulfillment Center Associate September 2021 - March 2022 Amazon New Jersey, NJ

• Enhance customer experience by completing mass product quality checks, receiving and stocking merchandise.

• Complete data entry to maintain filing systems, both electronic and physical.

• Review and distribute orders with accuracy and efficiency.

• Represent and communicate the company to customers and vendors through email and phone. Licensed Real Estate Agent March 2021 - March 2022 Union Square Property Management New York, NY

• Effectively engaged with agency realtors through intake and follow up calls by achieving a high understanding of the company's mission.

• Led in-person weekly real estate showings for a diverse clientele list from short-term to international contracts by organizing schedules on Google Suite.

• Greet customers and provide quality real estate matches that meet the client’s budget and lifestyle needs.

• Provided interior design ideas during showings, building client interest, by assisting in space visualization.

Independent Contractor March 2017 - March 2021

Taskrabbit New York, NY

• Improved over 1000 living spaces by implementing cleaning strategies and utilizing detailed skills to ensure expectations were exceeded.

• Earned positive reviews that recruited new clients as well as created a client book by providing quality customer service.

• Aligned with clients during intake consultations to identify product inventory needs, materials, and specific requests.

• Prepared weekly and monthly schedules to create a stable reliable relationship with clients by informing them of openings.

Executive Assistant April 2018 - March 2019

Sugatan.io Brooklyn, NY

• Supported CEO of Digital Marketing Agency in facilitating workshop trainings at WeWork by managing material shipments, setting up spaces, and coordinating with partners.

• Owned filtering phone calls, messages, and booking travel accommodations.

• Anticipated the CEO’s needs by understanding expectations, communicating roadblocks, and delivering results.

• Enhanced digital project organization by taking ownership of Google Drive folders, properly filing important documents.

EDUCATION

LaGuardia Community College February 2015

Associates Degree Social Science

Real Estate U July 2021

Licensed Real Estate Agent New York

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