Arlene LeGrand
**** ******** ****, # *** *******, TN 38127 901-***-**** adro1n@r.postjobfree.com
PROFESSIONAL PROFILE
Customer service oriented professional who is able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.
Demonstrates independent work initiative, sound judgment, and attention to detail.
Strong written and verbal communication skills.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Microsoft Office Applications – MS Excel, MS Word, MS PowerPoint; Typing Speed – 35 WPM. KEY QUALIFICATIONS
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Electronic Health Records (EHR) Electronic Medical Records (EMR) Front Office Operations Medical Office Procedures Scheduling
EDUCATION AND PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2022 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT, and HCPCS coding for diseases, surgeries, and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking, and communications skills are emphasized throughout the program. Remington College – Memphis, TN Certified Medical Assistant Training Program PROFESSIONAL EXPERIENCE
BMG Family Physicians Group – Memphis, TN 02/2020 – Present Medical Records Clerk
Answer inbound calls, direct calls to staff members, and compile and record medical charts and correspondence.
Prepare reports, greet visitors, ascertain purpose of visit, direct the to staff, and maintain medical records and files.
Receive and route messages, documents, and lab results, and transmit correspondence via mail, email, and fax.
Use office equipment to prepare reports, invoices, financial statements, letters, medical records, and case histories.
Maintain confidentiality standards of protected health information in accordance with HIPAA guidelines. VOLUNTEER EXPERIENCE
Salvation Army – Memphis, TN 05/2020 – 07/2020
Volunteer
Distributed supplies and essentials to less fortunate members of the community.
Assisted with feeding and providing clothing to homeless individuals.