Marigayle Gray Freeman
Lake Jackson, Texas *****
**********@***.***
Professional Experience
Team leader with +25 years’ experience managing administrative sales and business operations.
Skilled professional with a diverse employment background in medical coding and office management, property leasing and sales, and customer/client support. Adept at applying cross-functional skill set in business operations and administration resulting in comprehensive office management. Technically savvy and proficient with Microsoft software suite with the ability to quickly learn new processes and procedures. Excellent communication skills with a talent for developing business relationships with internal and external parties and leading teams to complete projects within strict time and budget constraints.
Medical Coding
Property Management
Budgeting
Operations / Office Administration
Accounting
Customer Support / Sales Support
Staff Training & Supervision
Project Management
MBC & Associates – San Antonio, Texas, Owned and Operated / 2013 – 2018
Sales made to local medical community to build revenue through billing and coding. MBC Certified. Revenue gained through billing of Medicare and Medicaid. Recovery Treatment Centers along with continued 90 meetings in 90 days.
SCI Tech Academy,
Business Development /Community Relations/ Sales -- San Antonio, March 2017 - May 2017
Developed business relationships with local companies to build career placement and apprentice programs. Oversaw recruiting and interviewing of selected candidates. Secured prospective students and retained commitments. Administered financial aid awards. Generated technical reports using software queries.
Established a partnership with the YMCA to generate enrollment leads for JavaScript Program.
Sales Goals met and exceeded all expectations.
WLS Interest, Inc, Houston, TX
Property Manager – Harlingen Texas, July 2016 – February 2017
Supervised office administration, business operations, and site staff of 165-unit apartment complex. Led sales team, encouraging resident retention and growth. Created reports, oversaw data entry and compliance with policies and procedures. Prepared annual multi-million budgets and directed daily financial activities. Executed detail-oriented management of leasing process and contract negotiations. Managed facilities with a focus on optimizing budgets and decreasing expenses. Utilized specialized proprietary software.
Applied leadership capabilities to develop a quarterly employee bonus program based upon team’s performance to foster morale.
Favorite Healthcare Staffing, San Antonio, TX
Financial Operations Manager, October 2015 - January 2016
Conducted insurance verification, completed accounts receivable data entry, and managed coding activities for a national certified healthcare-staffing firm. Strong MBC knowledge, specializing in CPT coding and ICD-9 / ICD-10 coding. Served as liaison between customers, patients, and doctors.
GENTIVA HOSPICE, San Antonio, TX / EXTERNSHIP
Medical Billing & Coding Specialist, April 2015 - September 2015
Coordinated crucial daily office operations including medical billing, maintaining financial records, internal/external communications, and customer service. Experienced understanding of Medicare/Medicaid regulations, nursing processes, and rehabilitation concepts. Served as point of contact for residents and patients. Verified insurance, and compiled and recorded patient information. Reviewed claims for quality assurance; used analytical skills to locate and resolve errors.
Card Investment Group, Inc,
Support/Operations Manager/Office Manager, April 2011 - February 2014 – September 1990 – December 1999
Implemented and facilitated comprehensive training programs on auditing and compliance procedures and proper telecommunication techniques.
Instituted automated office systems using development software for broker- client portfolios.
Maintained 100% audit compliance each year as Operations Manager.
STARTZ REPAIR SERVICE, Harlingen, TX
Chief Financial Officer, January 2008 - July 2012
Directed daily financial operations including bookkeeping, payroll, A/P, and A/R. Executed duties with attention to detail, sensitively, and the ability to prioritize tasks and deliver completed projects on time.
BBVA COMPASS / Personal Banker, October 2010-April 2011
Networked with local realtors, agents, and community leaders, to secure contracts and open new accounts.
Secured contracts for +20 consumer and business accounts per month including CDs, IRAs, ranging from basic deposits to multi-million-dollar transactions.
HALLMARK COLLEGE, EVEREST INSTITUTE, EVEREST COLLEGE, Texas and California
Director of Admissions, High School Admissions, Higher Education Administration, January 2007-September 2010
CENDANT MORTGAGE, INC, Kerrville, TX
Director of Sales/Recruiter/Account Executive, May 2004- August 2007
Expertly supported loan analysis activities and reviewed borrower’s applications to determine income, credit, and assets. Used research skills to create and organize a database of potential sources. Managed recruitment processes for sales agents and applied leadership to retain staff.
Top 90% performer in organization, managing up to 25 secured loans per month with a total of over $250M borrowed monthly.
BANK OF AMERICA INVESTMENT SERVICES, San Antonio, TX
Operations Manager, January 2000 - May 2004
Supervised a large staff and directed financial operations. Coordinated broker production reports, provided support to sales teams. Organized employee retirement information including administration of 401(K) and pension plans; Organized NYSE trades and stock options on behalf of employees.
Developed a mentoring program between new hires and the financial department to increase staff understanding of organization processes and improve efficiency.
Education
Associate of Business Administration & Accounting, Texas A & I University, Kingsville, TX
Studies in Real Estate (180 credits), University of Pan American, Edinburg, TX
Certifications
MBC Certification/ICD-9 & ICD-10/2018 ICD 10 Update (alpha, numeric, code Z & color coded)
Notary for the State of Texas and Alaska Commission Expires 10/8/2018