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Correctional Officer Customer Service

Location:
Laurel, MS
Posted:
July 08, 2022

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Resume:

Professional Summary

Skills

Work History

CYNTHIA COLEMAN

*** ******** ***** ****** **, LAUREL, Mississippi 39443 (H) 601-***-**** (C) 601-***-**** adrnx8@r.postjobfree.com

Hardworking correctional officer who employs sound judgment and verbal de-escalation tactics to keep order and avoid dangerous situations. Skillfully detects contraband during cell searches. Safety-oriented Correctional Officer with more than 2 years in maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention. Also certified acute care tech with 10 + years experience in healthcare. Skilled in providing nursing assistant and private sitting care. Correctional facility procedures knowledge

Safety and security-oriented

Safety and security-oriented

Strong interpersonal skills

Firearm operations training

Professional phone etiquette

Excellent communication skills

Customer service-oriented

Articulate and well-spoken

Works well under pressure

Appointment setting

Correctional officer 03/2014 to Current

Mississippi Department of Corrections – LEAKESVILLE, MS Oversaw 104 inmates in a correctional residential facility setting. Maintained the custody and control of 104 inmates housed in maximum security unit. Conducted routine and emergency head counts.

Directed the activities of inmate crews working on maintenance, operations, farming and construction projects. Inspected work sites and crew trucks for contraband, cleanliness and safety. Completed intake paperwork, fingerprints and searches. Made rounds at specified intervals and conducted head counts and roll calls. Booked new inmates into facility and processed inmates for release. Acute Care Tech/ Unit Secretary 05/2006 to 04/2014 Forrest General Hospital – Hattiesburg, MS

Interviewed patients to obtain medical information, weight and height measurements and vital signs. Documented patient information obtained from interviews. Took vital signs of patients while assisting in Oncology and Orthopedics. Responsible for primary care and activities of daily living. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Trained new staff on certified nurses assistant procedures. Assisted doctors with non-invasive procedures.

Collected blood, tissue and other laboratory specimens and prepared them for lab testing. Developed and produced all office flyer notifications for important policy changes, office news and events. Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.

Performed monthly inventory and maintained office and medical supply counts. Performed vitals/glucose testing and assisted in administering injections and urinalysis. Contributed substantially to successful department JCAHO accreditation. Provided patient education.

Implemented new floor assignments based on evaluation of staffing requirements. Followed infection control procedures.

Took and recorded patients' temperature, pulse and blood pressure. Education

Assisted patients with daily functions.

Monitored fluid intake and output levels.

Ensured safety and well-being of patients.

Ensured safety and well-being of patients.

Private Sitter 01/2000 to 04/2008

Ida Gray ( Private home ) – Waynesboro, MS

Assisted patient with daily functions.

Took and recorded patients' temperature, pulse and blood pressure. Monitored fluid intake and output levels.

Delivered in-home care to disabled adult.

Ensured safety and well-being of patient.

Transported patient to and from different appointments. Assisted patients with bathing, dressing, hygiene and grooming. Completed all daily living tasks to enhance the quality of life of elderly patient. Engaged patients with games, crafts, cooking, music, reading and other activities. Helped residents with bathing, dressing, feeding.

Private Sitter 06/1999 to 11/2004

Kala Davis ( Private Home ) – Waynesboro, MS

Assisted patients with daily functions.

Took and recorded patients' temperature, pulse and blood pressure. Monitored fluid intake and output levels.

Delivered in-home care to disabled adult.

Ensured safety and well-being of patients.

Transported patient to and from different appointments. Assisted patient with bathing, dressing, hygiene and grooming. Completed all daily living tasks to enhance the quality of life of elderly patient. Engaged patients with games, crafts, cooking, music, reading and other activities. High School Diploma: 1980

Beat Four High - Waynesboro, MS

None: N/A

Jones County Junior College - Ellisville, MS



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