Customer Service Csr
Resume:
AUDRA L. UNDERWOOD
CHANNELVIEW, TX 77530
**********@*****.***
SKILLS
Guest Services
Inventory control procedures
Merchandising
Cash register operations
Product promotions
Accounting AP & AR
Billing
Sales
Management
EXPERIENCE
DOLLAR GENERAL 12/19 - 5/21- ASSISTANT MANAGER
Open & close cash drawers/ petty cash deposits and banking
Processed returns & exchanges
Hired, trained and developed sales team associates in products, selling techniques and procedures
Directed and Supervised employees / promotion or terminate when necessary
Coordinated vendors & trucks with supplies/ freight // Evaluated inventory and delivery needs
Customer Service - Analyzed and processed returns, assisting customers with alternative merchandise to meet their needs
INDEPENDENT EQUIPMENT & SUPPLIES 10-14 - 08/19
OFFICE MANAGER
Hiring & Terminating
ACCOUNTING
BILLING
Sales
DELTA CHEMICAL - CSR 1/03 – 1/04
Corresponded with vendors for work orders
Created work orders for inbound & outbound deliveries
Truck Services- oversee orders to warehouse for loads / supervised loading & unloading
W.J. LIQOUR & CHECK CASHING 5/98 – 10/03
Cashed checks
Bank deposits & withdrawals
Money transfers with Western Union
Ordered supplies
Customer service / assistance with items or customer complaints
Open & closed store
EDUCATION
Channelview High School, Channelview, TX
GED- 1997
INTEREST
Cooking
Outdoor activities
Spending time with family
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