Customer Service Rep

a! AT&T *GE % *:** PM @ **% *_)

Done MICHAEL HILL Resume (1) (4

MICHAEL HILL

**** * **** **. *******, IL, 60644

P-312-***-***** *************@*****.***

Objective:

To secure employment with a growth-oriented company that is

offering the opportunity for the advancement of professional

development.

Education:

Carl Schurz High School 1984-1988

Southeast Community College 1988-1990

Professional Experience:

Customer Service Rep*

Mintex Inc. January

2018-Present

e Collection of the City of Chicago portfolios. Handled

motorists claims and posted payments daily. Inbound &

outbound calls. Provide payment plan options and accurate

quotes for motorists. Trained, supervised, and evaluated support

staff.

Collector/Team Lead October

2014- NOVEMBER 2017

A&O Recovery Solutions

e Collection of the City of Chicago portfolios, managed a staff

to ensure proper monthly quotas. I managed incoming &

outgoing telephone calls. Provide payment plan options and

accurate quotes for motorists. Trained, supervised, and evaluated

support staff.

State of Wisconsin

Administrative Support Technician=

September 2009-August 2014

«Setup and maintain files, utilization of Microsoft Word. I utilize

use of copy machine. I organized incoming mail and written

documentation. Prepared outgoing mail to be processed and

sent out.

Unicor *

Temporary Agency * August

2006-September 2009

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