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Operations Manager Relationship

Location:
Longwood, FL
Salary:
50000
Posted:
July 07, 2022

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Resume:

Justin T. Paden

*** ******** **

Longwood, FL ***50

Ph: 904-***-**** email:adrnvl@r.postjobfree.com

Summary:

Decades of Sr. Management experience.

Well versed in presenting to large groups, from front line associates, Sr. Managers, as well as clients and customers.

I take a business approach to reporting and analytics, which equates to reporting that is usable and understandable for everyone.

Started my career as a loss mit officer and was performer of the month 6 times in my first year. We handled all sorts of contingency plans ranging from, Loss Mit, short pays, Deed in Ileus, Pay offs, Short pay offs and documented the system for each of them.

Performed audits, both inward looking and outward.

Performed audits on both my staff, as well as Attys.

Oversaw the team that that performed a complete environment conversion.

Experience:

Generator Supercenter, Orlando, FL – Operations Manager

October 2018 – October 2021

Oversee day to day operations and assist in start-ups, installations, repairs, anywhere I’m needed. Dealt with salesmen, to our system to building products. Managed the weekly call with all salesmen, installers, and executive managers. Handled any questions that came up.

ALAW, Tampa, FL

VP Data and Analytics

October 2015 – October 2018

Managed all IT, Performed BA duties, reporting, and Analytics for nationwide law firm. Replaced dozens of department specific reports with an entire reporting strategy. Created and maintained staffing models, projections, and Investor reporting, meet with clients on a monthly basis to cover any questions and concerns. At the end worked hard to get everyone on the same page. Performed audits of the performance. Reviewed documents

.

LPS, Jacksonville, FL

1st VP Data and Analytics

May 2008-October 2015

Created and maintained a suite or reporting products for the company, as well as a large network of attorneys and investors. Provided industry standard reports, such as the dashboard, APR, Client Scorecard, and many others. Monetized reporting packages for the “ala carte” offering to clients. Charged with Client reporting and developing reports that were “client specific” would cover any new reports in the monthly meetings. Presented at the annual FIS conference too audiences of up to 500 attendees. At one point I had 23 developers on my team. I had to disseminate all new corporate policies and procedures to them. Document review for accuracy.

Wachovia, Raleigh, NC – AVP Relationship Manager

March 1998 – May 2008

Managed nationwide network of attorneys performing BK and FC. Worked with individual attorneys on performance standards. Implemented PIP for attorneys that needed improvement. Developed a revenue calculator for loans in the portfolio.

Education:

Charles Page High School, Sand Springs, OK

Graduated 1989



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