Customer Service Pharmacy Technician

Sarah Thomas

*** ********* *** ******* ** *****

517-***-**** ***************@*****.***

Professional Profile:

Technically trained and qualified Pharmacy Technician with proven ability to adhere to strict protocols, policies, and maintaining patient confidentiality. A professional that not only offers technical skills, but excellent people skills to an environment that promotes healthy, well living.

Skills and Training:

Technician Scheduling

State of Michigan Pharmacy License

BLS/CPR certified

Attention to detail

Accuracy in counting medications

Ensure efficient workflow

Technician training

Interview/hire technicians

HIPAA and OSHA standards compliant

Michigan Automated Prescription System

Michigan Care Improvement Registry

Solid computer skills

Education:

Pharmacy Technician Career Quest Learning Center, Lansing, MI 05/2015

Core Classes Lansing Community College, Lansing, MI 01/2012

Work Experience:

Pharmacy Operations Manager (Pharmacy Technician) 01/2015-Present

Hire, Train and Supervise pharmacy technicians

Manage and create technician schedule

Ensure proper and efficient workflow

Provide excellent customer service

Fill and process prescriptions

Billing prescription insurance

Provide excellent Metric goals

Coaching Performance Management

Assistant Manager Subway, Lansing, MI 02/2015 – 03/2016

Performs detailed monthly inventory

Places vendor orders

Handles cash and bank deposits with accuracy and integrity

Database entry for inventory and money

Manages and Supervises employee’s schedule and work plan

Provides outstanding customer service

Store Manager Coldstone Creamery, East Lansing, MI 03/2009 – 10/2014

Performed monthly inventory

Placed vendor orders as instructed

Cash handling and bank deposits

Monitored food and labor cost

Supervised employee’s schedule and work plans

Provided outstanding customer service

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