Case Manager Certified Trainer

JENNIFER BOGGAN

CONTACT

***** ******* *****

Frisco, TX 75035

PHONE: 972-***-****

EMAIL:

******.*******@*****.***

Profile-

Linkedin.com/in/jennifer-boggan-

59014115b

SKILLS CORE COMPETENCIES

MICROSOFT SUITE, SALESFORCE CRM,

EXCELLENT WRITTEN AND VERBAL SKILLS,

TIME MANAGEMENT, TRAINING

TEAM LEAD, PUBLIC SPEAKING, THRIVE IN

A TEAM ENVIRONMENT AS WELL AS

INDEPENDENTLY,

STRENGTHS

Case management

Exemplifying Professionalism

Initiative-taking

Fast Learning

High degree of honesty, loyalty and

integrity

CERTIFICATIONS & AFFILIATIONS

• Currently enrolled in Human

Resources certification course.

Expected completion- September

2022.

• Associates of Arts in Criminal Justice

• Member of the Criminal Justice

Academy

• Dean’s List- Valencia Community

College

• Trauma Informed Care

• CPR certified

• Housing protection for survivor’s

WORK EXPERIENCE

Hopes Door New Beginning Center-

Rapid Rehousing Case Manager

August 2018 – Present

Case Manager Duties

August 2020- Present

• Reviewing Applications

• Setting up Interviews

• Conducting Interviews

• Writing Acceptance/Denial Letters

• Aiding during Unit Search

Conducting Inspections – Pass or Fail- using HUD guidelines

• drafting all rent, utilities and childcare funding check requests

• Delivering or scheduling delivery of approved checks

• Delivering Checks to Lease agents

• Holding monthly case manager meetings with client to provide them with the best services that would meet their current needs. I.E. Workforce, daycares, transportation aid, Shelter Child Coordinator

January 2019-August 2020

• Advocating for youth victims/survivors of domestic violence

• Aided enrollments into new school

• Supplied clothing, school uniforms, school supplies

• Taught new social skills

• Conducted fun /learning social groups for all ages

• Planned and supervised children’s outings- Crayola experience, Visiting Santa, Mother’s Day spa and dinner

• Setting a good example of a positive role model

• Supplying a safe, positive environment that children can thrive and grow in

Crisis Advocate

September 2018- Jan 2019

• Answering the 24hr crisis hotline

• Advocating for victim/survivors of domestic abuse

• Supplying resources for mental health support, counseling, legal advice, clothing, etc.

• Conducting a positive, healthy, clean environment to supply a sense of calm for our clients

JENNIFER BOGGAN

Cheesecake Factory Senior District Facilitator

October 2014- June 2018

• Facilitated training classes. Classes were conducted for a

• two-week duration. One week in the classroom and the second

• week firsthand experience with a certified trainer. Familiar with

• using a projector to show power point training modules.

• Conducted team building exercises. Set a notable example of

• What was expected of new hires on a daily basis.

• public speaking sessions/classes with confidence and skill

• Volunteered with Salvation Army on Thanksgiving- feeding the homeless

• Conducted internal Bake sale to collect monetary donations and jars of Peanut butter for the Peanut Butter Drive. Collected the largest donation in that stores history. All proceeds and donations went directly to Frisco food Pantry.

• Organized company softball league

Contact this candidate