Customer Service Operations Associate
Resume:
Dear Hiring Team
I am an extremely self-motivated individual. I am an excellent team player with the ability to take direction. I also have been in supply chain management and can lead or direct others with confidence. I learn as well as adapt quickly and prefer a challenging atmosphere to apply myself in. I have a vast amount of experience in clerical and administrative duties as most positions I gravitate to are customer service orientated. I am very accustomed to multi-tasking and organization.
I am looking for a place of employment in Goderich as I reside here, a place that I can be proud of putting in a hard day of work and go home smiling.
I have attached my resume’ for your review and would welcome the chance to speak with you in person.
Thank you for your time and consideration
Sincerely,
Bobbi-Lynn Bondy
Bobbi-Lynn Bondy
197 Cambridge Street, Goderich, ON N7A 2Y7
***************@*****.**
EMPLOYMENT HISTORY
Sofina Foods Mitchell Inc.
5921 Frank St., Mitchell, ON Jun. 24, 2019 - Present
Cut Line, Thigh Line, Pack Off, Shipping & Receiving
-Processed Turkey on front Line up
-Checked & Trimmed meat products
-Trained Employees/New hires & Temps for Pack Off and step in as back up for Lead Hand when necessary
-Run Fresh and Frozen Daily shipping requirements as well as procure shipping bills
Hensall Global Logistics
1 Davidson Dr, Hensall, ON Feb. 2017 – Jun. 21, 2019
Operations Associate
-Processed Invoices in a timely fashion for a specific customer base
-Tracked outstanding payables and closed completed files accordingly
-Responded to vendor inquiries & concerns relating to accounts payable
-Distributed customer invoices within allotted time frames
-Coded supplier invoices to forward for payments to accounting
Hensall District Co-operative
1 Davidson Dr, Hensall, ON *Sep. 2015 – Feb. 2017
Inventory Control & Logistics Coordinator
-Monitored Shipping Schedules to ensure shipments were on time
-Maintained computer-based inventory software to ensure up to date and accurate inventory counts
-Coordinated with production & shipping to ensure movement of product flowed properly
-Troubleshot any shipping problems as they arose and arranged for repackaging and allocations of product to orders
-Produced & entered Bills of Lading, Packing Slips and other shipping documents as needed
-Entered data of shipments and updated reports regularly to ensure accuracy
AP Plasman Windsor Plant #1
5250 Outer Dr., Windsor, ON * Oct.2012 to Aug. 2015
Materials Team Management Assistant
Shipping & Receiving Coordinator
-Directed Scheduling Team & Material/ Supply Chain Command on Changes that needed to be made to ensure deadlines were made
-Directed Floor Supervisors & Schedulers on 24hr basis remotely on emergency tool changes necessary to avoid supplier shutdowns
-Was in charge of maintaining and training subordinates to use all supplier portals pertaining to suppliers for communications
-Ensured all expedites / or emergency situations were dealt with in a professional and timely manner to minimize as much collateral damage as possible
-Acted as forward Liaison to Customers
-Loaded EDI (electronic orders) to populate Trans4M
-Procured Daily Line ups (refreshing every few hours) as well as produced weekly & monthly forecast
-Set up Internal/External Transport Lanes
-Directed all new employees in Shipping Docks orientation/procedures (standards)
-Responsible to ensure all crew members were utilizing Electronic Systems to alleviate inventories
-Advise Inventory fluctuations
-Coordinated with production & shipping to ensure movement of product flowed properly
-Entered data of shipments and updated reports regularly to ensure accuracy
AP Plasman Windsor Plant #1 & #2
5250 Outer Dr., Windsor, ON * May 2005 to Oct. 2012
Shipping & Receiving Coordinator
Inventory Control Auditor
Crib Attendant
Team Leader
Press Operator
-Very much the same as above except for press work and climbing the ranks
Bobbi-Lynn Bondy
197 Cambridge Street, Goderich, ON N7A 2Y7
***************@*****.**
OBJECTIVE
To place my skills and talents to use, and to apply unyielding commitment to work thru efficiency, contributing to the successful and profitable operation of any corporation I am employed to. Would love to find employment that I am excited to wake up to every day. Looking for the opportunity to work in the Town I reside, Goderich.
QUAILIFICATION SUMMARY
Over 27yrs in Administrative & Customer Service roles
13yrs in Shipping & Receiving Coordinating, Materials Movement Assistant
15yrs in Inventory Control Auditing (collectively)
8yrs as Shop Floor Personnel (collectively)
Exceptional record in managing time to meet department, as well as Company schedules.
Proven record of producing accurate and professional documents in a timely manner with Excel as well as Word
Ample knowledge of manufacturing from the starting point to finish
SPECIAL SKILLS
Exceptional vocational and written communication skills
Able to maintain positive interpersonal relationships
Ability to prioritize multiple tasks
Excellent customer service & relations
Highly organized
Suitable working knowledge of the following, pertaining to the positions I have obtained:
Sure Meat
Trans4M
Lotus Notes
Microsoft Outlook
Microsoft Excel
Microsoft Word
•Multiple Portals such as
Pursue Web (NAFTA)
Covisent (GM & Chrysler)
Ceva Matrix ( HONDA)
ESUPPLYConnect (Chrysler)
Plex Online (Inteva)
Honda Supply Portal
Norplas Portal (Magna)
Most all Transport Portals
Referrances
Michelle Johnston (226) 374 – 8195
Hensall Global Logistics
Sorin Mihaeliscu (705) 358 – 8334
AP Plasman Plant #1
Contact this candidate