Administrative Assistant Office

ANJU RAWAT

Khasra No. ***/*, Flat #A-*, U/G/F, Bank Colony, Devli, New Delhi- 110062.

***************@*****.*** & +91-989*******.

Qualifications Summary

As an Administrative Assistant, capable of working independently, as well as with a team. Interested in providing superior services that should be done efficiently. Seeks to obtain a position utilizing work experience and education to grow professionally and gain additional experience in sales support/logistic field and advance within an organization. Capabilities include:

Office Administration Customer & Backend Support Services Secretarial Duties HR Assistance Telephone Reception Filing & Data Archiving Office Equipment Operation Expense Account Preparation Experience Highlights

Administrative Support

• Provide ongoing administrative support, discreet secretarial & reception services, driving organizational success through the management of daily operations and product’s training.

• Scheduled appointments and maintained accurate, manage executive calendars, up- to-date confidential client files.

• Maintain petty cash. Taking care of office purchases & requirement under budgetary. Provided telephone support; investigated and resolved billing problems for SGP- Accounts team. Trained and supervised office assistant, office boys and intern/new joinee.

Customer Support Service & Reception

• Issuing quotes, order processing, maintaining sales entries as well as order records, handling shipping, documentation after order processing, processing loan request after getting approval from management etc..

• Greets all clients and visitors, ensuring that they received outstanding first impression of the company. Screen over 50 phone calls daily, taking messages and routing calls when necessary.

• Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality. Assisting HR

• Provide clerical & administrative support to the HR department, including maintaining employee’s files, enter employment data into computer database, track and update employee attendance and leaves of absence etc.

• Participated in staff recruitment, hiring process - sorting and then submitting job applications to the HR for review, training, and scheduling candidate interviews.

• Coordinate Training department head for new hire orientations and employee training session.

Management & Supervision

• Plan, coordinate and finalize details for business development trainings - online / events / exhibitions and travel managements.

• Oversaw all operations including office equipment maintenance, organizing / file maintenance, expense preparation for accounting. Troubleshoot and resolved problems, handling shipments and handled customer queries. EMPLOYMENT HISTORY

• ADMINISTRATIVE ASSISTANT, M/s Extron Electronics Pvt. Ltd., (May, 2016 – Present)

• OFFICE-CUM-COMPUTER ASSISTNT, M/s National Institute of Health & Family Welfare (NIHFW), (August, 2015 – May, 2016)

• FRONT OFFICE CUM ADMIN ASSISTANT, M/s Consolidated Carpet Industries Ltd., (January, 2011 – August, 2015)

• ADMIN EXECUTIVE, M/s Aryavrata Impex Consultant, (May, 2009 – December, 2010).

ACADEMIC QUALIFICATIONS

• B.A. (HONS) MATHEMATICS: Motilal Nehru College from Delhi University in 2009.

• Technical Skills: Completed “O” level course from DOEACC society in 2008. KEY SKILLS

• Office administration

• Meeting arrangements

• Providing clerical & administrative support to Human Resources executives.

• Expense reporting

• Inventory/Spreadsheet management

• Experience of working in handle Office Patty Cash, Logistic and assist Department’s Head.

• Customer & Backend Support – Invoice, Stocks, Shipping processing TECHNICAL SKILLS

• Effective knowledge in a variety of business computer systems including Microsoft

(Word, Excel, Outlook, PowerPoint) and CRM (Customer Relationship Management) software.

ACHIEVEMENT

• Promoted from front desk assistant to administrative assistant towards small scale industry to Multinational company and gained experiences with greater responsibilities.

REFERENCES

• Available on request

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