Objective

I currently work full-time as the store manager with Five Below in Springdale. I enjoy my position, but I am looking to eventually return to a set reasonable schedule and find something that I can retire from.

Experience

Five Below-Springdale Store Manager August 2021 - present

Customer service training

Hiring

Sort and place stock

Back stock and sales floor

Assist customers with finding and purchasing the items they need.

Open and Close store

Cash Office:

Deposit

Balance the drawers

Balance safe

Prep for next day

Scheduling

Kohl’s Blue Ash-Hardline Depart. Manager/Operation Supervisor August 2019-August 2021

Sort and place stock

Back stock and sales floor

Assist customers with finding and purchasing the items they need.

Full filling online orders

Open and Close store

Cash Office: Deposit, Balance the drawers, Balance safe, Prep for next day

Assist and adjust with scheduling

Organize dock, Amazon and operation areas

Load and unload trucks

Technologist In Residence: The Primax Marketing Group August 2006 -November 2020

■One on one or small group training on software and some hardware.

■Contracted with the Academy of World Languages, the Foreign Language and ESL/ELL Departments to integrate technology into language programs.

Children’s World Learning Center-Forest Park August 1997 -July 2006

■Began at CWLC as a toddler teacher and became an Assistant Director and fill-in Director.

■Job consisted of childcare from 18 months through 1st grade. I also was in charge of account management, cooking, van driving, scheduling, and summer camp planner.

Mobilcomm May 1995-July 1997

■Began as Sales Department secretary and became Sales Representative in the PagePlus paging department.

Natural Wonders April 1993 -May 1995

■Started in sales and became Assistant Store Manager

Forest Fair Pet Center May 1988- March 1993

■Started in sales and became Assistant Store Manager

VideoMax June 1985- May 1988

■Family video rental store. Managed day to day operations

Education

Ashworth College 1998-2001

Online Associates Degree in Business Communications

Online Associates Degree in Child Care Management and a Teacher’s Aide 1996-1998

Wright State University 1991-1993

Continued Elementary Education Major

Western Kentucky University 1988-1991

Elementary Education Major, Social Work Minor

Forest Park High School 1984-1988

General High school diploma

Skills

I began working at my family video store and discovered I enjoyed working with people. I am a people person, have worked with all ages from toddlers to teachers. I have taught educators how to use all types of technology and programs. I have taught programs such as GroupWise email, grade book programs, Microsoft, Tom Snyder software, Apples’ iLife packages and many more. If I get a day to play I usually can learn the in’s and outs of any program and am able to show others how to use it. In my current position I am teaching young new workers what it is like to really work. I have helped most of my staff to move to find careers or go to school.

References

Available Upon Request.

You may visit my LinkedIn account: www.linkedin.com/pub/dawn-miklavcic/2b/893/9b2/

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