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Customer Service Computer Technician

Location:
Shreveport, LA, 71129
Salary:
35000
Posted:
July 06, 2022

Contact this candidate

Resume:

David L. Beach

**** *********** ***** *** **

Shreveport, LA 71107

Phone: 318-***-****

Email: adrnen@r.postjobfree.com

**/**/** *******: I want to find a career in which I can excel and learn. I also want to help and teach others how to prevail beyond any and all odds to succeed in life. I have worked hard to get where I am now, with little help from friends and family. I would not have it any other way.

Expertise;

Job Categories: Customer Service (4 Years experience)

Information Technology: (2 Years experience)

Entry Level: (3 Years experience)

Marketing: (5 years experience)

Total years experience: 5 Years

Company Information / Job History;

Company Name: Trinity Rail Start Date: June 2010

Job Title: Painter/Helper End Date: October 2010

Summary; I worked at Trinity Rail through a temp-to-hire company called Manpower. I handled the cleanup, painting, customer service, and forklift operations during my shift.

Starting Pay: $9.00 Ending Pay: $12.90

Reason for Leaving: I moved from Longview, TX to Greenville, SC

Company Name: Manpower Start Date: September 2006

Job Title: General Laborer / Customer Service End Date: October 2010

Summary; I worked for Manpower conducting small contract jobs so that I could broaden my expertise and skills. Because I did not know what I wanted to really do or be in life, I decided this is was the method of finding out. I worked for Manpower in Spartanburg, SC and Longview, TX.

Starting Pay: $9.00 Ending Pay: $12.90

Reason for Leaving: I wanted a steady career. I felt like it was time for me to start my new career with a steady income and background. It was time for me to grow.

Company Name: Food Lion Start Date: 4/12/2011

Job Title: Customer Service / Bagger / Cashier End Date: 1/7/2012

Summary: I started Foodlion after I moved back home in April 2011 just to save money and get on my feet. I performed several different tasks such as, cleanup, cashier work, bagger, customer service representative, and stocker. I would help customers find certain items in which they could not find, and help the less agile customers out to there vehicles. I would stock the shelves and bring in all buggies left in the parking lot every so often.

Starting Pay: $7.75 Ending Pay: $7.75

Reason for Leaving: I found out that most of my co-workers where involved in drug related activities. I was also a witness to several unruly events which should have never happened such as drug transactions and disorderly conduct by other associates which was directed towards myself and other fellow associates and customers.

Company Name: Liberty Tax Services Start Date: 01/06/2012

Job Title: Marketing Manager End Date: 01/30/2012

Summary: I worked at Liberty Tax Services for a short period of time. Making the schedules for my “Waivers” and conducting interviews for “New-Hires” I passed out fliers, brochures, coupons and candy to all surrounding businesses to promote Liberty Tax Services for the new Tax Season. I also conducted several block parties.

Starting Pay: $8.50 Ending Pay: $10.00

Reason for Leaving: I loved my job, but I worked well over my 40 hour mark and corporate refused to grant my compensation. The business was not organized at all. Everything was always a blunder. I managed 2 offices, (Greenville Office & Woodruff Office). I needed to find a company who took care of and respected there employees.

Company Name: Acentron (CSI) Start Date: 02/08/2012

Job Title: General Contractor (Computer Technician) End Date: 05/06/2012

Summary: Different companies and corporations like Dell, Microsoft, IBM, CSI, etc contract me out to work on there networks and programming for there computers and business systems.

Starting Pay: $12.00 Ending Pay: Present ($12.00hr)

Reason for Leaving: Still employed through contract.

Company Name: Alorica / Samsung Start Date: 12/06/2012

Job Title: Computer Support Technician End Date: 08/15/2013

Summary: Accepting calls troubleshooting common issues with devices. Setting up service tickets. Providing customer service and support for those in need of computer repair or troubleshooting. Logging all information in to SAP.

Starting Pay: $8.00 Present Pay: $11.00

Reason for leaving: Relocated to be closer to family

Company Name: Gizmo Prodigy IT & Development Start Date: 03/10/2006

Job Title: Computer Support Technician / CEO End Date: Present

Summary: I have been running my own small computer business for around 10 years. Helping resolve programming and hardware issues for customers and clients. Setting up networks and websites including domain names and domain registration.

Starting Pay: NA Present Pay: NA

Reason for leaving: I am still running my computer business making that little extra money on the side. But I need constant money flow. I want a great job where I can communicate and interact with customers and clients.

Company Name: Home Depot Start Date: Sept, 5th 2012 End Date: June 18th 2014

Job Title: Service Desk, Cashier, Order Fulfillment Coordinator, Order Puller, and MET

Starting Pay: $9.00 Ending Pay: 10.25

Reason For Leaving: Moved to Texas

Company Name: Burger King Start Date: June 3rd 2014 End Date: April 12th 2017

Job Title: Shift Leader, Assistant Manager

Starting Pay: 10.25 Ending Pay: 10.25

Reason For Leaving: I was offered a job at Carl’s Jr.

Company Name: Carl’s Jr. Start Date: April 15th 2017 End Date: December 18th 2017

Job Title: General Manager

Starting Pay: 30,000 Yearly Salary Ending Salary: 30,000 yearly

Reason for leaving: Owner sold company after going bankrupted

Company Name: Burger King Start Date: Dec 18th 2017 End Date: May 10th 2019

Job Title: General Manager

Starting Pay: 35,000 yearly Ending Salary: 35,000 yearly

Reason For Leaving: Irate district manager cussing and screaming at my crew unstable work environment.

Additional Skills and Qualifications:

Managed Others': Yes (4 others) Languages Spoken : English

Most recent wage: $12.00 Felony Conviction: No (Background Check)

Security Clearance: No, Military Experience: Veteran

Accreditation’s and Certifications;

Education

School: Cornerstone University

Major: High School

Graduation Date: January 2004

School: ECPI College of Technology

Major: Information Technology

Degree: Master's Degree

Graduation Date: April 2008

School: Decker College

Major: Applied Sciences Degree

Associate Degree Graduation Date: January 2005

Desired Position: Marketing / Customer Service

Desired wage: $9.25 USD per hour

Desired employment type: Full-Time, Part-Time, Seasonal / Temp

Desired commute: 5 miles

Desired travel: Negligible

Other Accreditation and Organizations:

Army National Guard

Rank: PV2

MOS: 74C (Communications / Operations)

Service Start: April 12th 2003 Service End: March 15th 2006

Discharge: Medical / Honorable

Summary: Serving in the US Armed Forces taught me that you never give up. No matter what the cost you accomplish your goal. And no matter what life throws at you, you keep going. Discipline and Honor are key to success!



Contact this candidate