Customer Service Computer Technician
Resume:
David L. Beach
Shreveport, LA 71107
Phone: 318-***-****
Email: ***********@*******.***
**/**/** *******: I want to find a career in which I can excel and learn. I also want to help and teach others how to prevail beyond any and all odds to succeed in life. I have worked hard to get where I am now, with little help from friends and family. I would not have it any other way.
Expertise;
Job Categories: Customer Service (4 Years experience)
Information Technology: (2 Years experience)
Entry Level: (3 Years experience)
Marketing: (5 years experience)
Total years experience: 5 Years
Company Information / Job History;
Company Name: Trinity Rail Start Date: June 2010
Job Title: Painter/Helper End Date: October 2010
Summary; I worked at Trinity Rail through a temp-to-hire company called Manpower. I handled the cleanup, painting, customer service, and forklift operations during my shift.
Starting Pay: $9.00 Ending Pay: $12.90
Reason for Leaving: I moved from Longview, TX to Greenville, SC
Company Name: Manpower Start Date: September 2006
Job Title: General Laborer / Customer Service End Date: October 2010
Summary; I worked for Manpower conducting small contract jobs so that I could broaden my expertise and skills. Because I did not know what I wanted to really do or be in life, I decided this is was the method of finding out. I worked for Manpower in Spartanburg, SC and Longview, TX.
Starting Pay: $9.00 Ending Pay: $12.90
Reason for Leaving: I wanted a steady career. I felt like it was time for me to start my new career with a steady income and background. It was time for me to grow.
Company Name: Food Lion Start Date: 4/12/2011
Job Title: Customer Service / Bagger / Cashier End Date: 1/7/2012
Summary: I started Foodlion after I moved back home in April 2011 just to save money and get on my feet. I performed several different tasks such as, cleanup, cashier work, bagger, customer service representative, and stocker. I would help customers find certain items in which they could not find, and help the less agile customers out to there vehicles. I would stock the shelves and bring in all buggies left in the parking lot every so often.
Starting Pay: $7.75 Ending Pay: $7.75
Reason for Leaving: I found out that most of my co-workers where involved in drug related activities. I was also a witness to several unruly events which should have never happened such as drug transactions and disorderly conduct by other associates which was directed towards myself and other fellow associates and customers.
Company Name: Liberty Tax Services Start Date: 01/06/2012
Job Title: Marketing Manager End Date: 01/30/2012
Summary: I worked at Liberty Tax Services for a short period of time. Making the schedules for my “Waivers” and conducting interviews for “New-Hires” I passed out fliers, brochures, coupons and candy to all surrounding businesses to promote Liberty Tax Services for the new Tax Season. I also conducted several block parties.
Starting Pay: $8.50 Ending Pay: $10.00
Reason for Leaving: I loved my job, but I worked well over my 40 hour mark and corporate refused to grant my compensation. The business was not organized at all. Everything was always a blunder. I managed 2 offices, (Greenville Office & Woodruff Office). I needed to find a company who took care of and respected there employees.
Company Name: Acentron (CSI) Start Date: 02/08/2012
Job Title: General Contractor (Computer Technician) End Date: 05/06/2012
Summary: Different companies and corporations like Dell, Microsoft, IBM, CSI, etc contract me out to work on there networks and programming for there computers and business systems.
Starting Pay: $12.00 Ending Pay: Present ($12.00hr)
Reason for Leaving: Still employed through contract.
Company Name: Alorica / Samsung Start Date: 12/06/2012
Job Title: Computer Support Technician End Date: 08/15/2013
Summary: Accepting calls troubleshooting common issues with devices. Setting up service tickets. Providing customer service and support for those in need of computer repair or troubleshooting. Logging all information in to SAP.
Starting Pay: $8.00 Present Pay: $11.00
Reason for leaving: Relocated to be closer to family
Company Name: Gizmo Prodigy IT & Development Start Date: 03/10/2006
Job Title: Computer Support Technician / CEO End Date: Present
Summary: I have been running my own small computer business for around 10 years. Helping resolve programming and hardware issues for customers and clients. Setting up networks and websites including domain names and domain registration.
Starting Pay: NA Present Pay: NA
Reason for leaving: I am still running my computer business making that little extra money on the side. But I need constant money flow. I want a great job where I can communicate and interact with customers and clients.
Company Name: Home Depot Start Date: Sept, 5th 2012 End Date: June 18th 2014
Job Title: Service Desk, Cashier, Order Fulfillment Coordinator, Order Puller, and MET
Starting Pay: $9.00 Ending Pay: 10.25
Reason For Leaving: Moved to Texas
Company Name: Burger King Start Date: June 3rd 2014 End Date: April 12th 2017
Job Title: Shift Leader, Assistant Manager
Starting Pay: 10.25 Ending Pay: 10.25
Reason For Leaving: I was offered a job at Carl’s Jr.
Company Name: Carl’s Jr. Start Date: April 15th 2017 End Date: December 18th 2017
Job Title: General Manager
Starting Pay: 30,000 Yearly Salary Ending Salary: 30,000 yearly
Reason for leaving: Owner sold company after going bankrupted
Company Name: Burger King Start Date: Dec 18th 2017 End Date: May 10th 2019
Job Title: General Manager
Starting Pay: 35,000 yearly Ending Salary: 35,000 yearly
Reason For Leaving: Irate district manager cussing and screaming at my crew unstable work environment.
Additional Skills and Qualifications:
Managed Others': Yes (4 others) Languages Spoken : English
Most recent wage: $12.00 Felony Conviction: No (Background Check)
Security Clearance: No, Military Experience: Veteran
Accreditation’s and Certifications;
Education
School: Cornerstone University
Major: High School
Graduation Date: January 2004
School: ECPI College of Technology
Major: Information Technology
Degree: Master's Degree
Graduation Date: April 2008
School: Decker College
Major: Applied Sciences Degree
Associate Degree Graduation Date: January 2005
Desired Position: Marketing / Customer Service
Desired wage: $9.25 USD per hour
Desired employment type: Full-Time, Part-Time, Seasonal / Temp
Desired commute: 5 miles
Desired travel: Negligible
Other Accreditation and Organizations:
Army National Guard
Rank: PV2
MOS: 74C (Communications / Operations)
Service Start: April 12th 2003 Service End: March 15th 2006
Discharge: Medical / Honorable
Summary: Serving in the US Armed Forces taught me that you never give up. No matter what the cost you accomplish your goal. And no matter what life throws at you, you keep going. Discipline and Honor are key to success!
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