Augusta,Ga *****
**************@*****.***
Shaquana N Anderson
Office Clerk with knowledge of HR/Recruitment, Sales and Client Services . Able to perform administrative duties including answering telephones, setting appointments, and adjusting customer requests. Seeking a position as an office clerk/ data entry operator with in a company that offices vertical growth in the office clerical/data management field
SKILLS
●Experienced in the service industry with absolute customer orientation
●Good exposure to the fast paced work environment
●Great experience of customer services/sales with enough exposure to the job challenges
●Excellent data entry skills
●Proficient with using MS Word and MS PowerPoint
●Great patience and persistence during the conversation with the customer
●Internet savvy
●Knowledgeable in HR Policies and Procedure
●Experienced in the Interviewing process as well as verifying proper docu
Experience
TP USA Augusta, GA 2021-2022
●Customer Service Representative
●Billing/Payment
●Tech support
●Toggling different software
●Data Entry
●Research
●Resolution
Creative Staffing Miami Lakes, Fl 2011-2012
HR Clerk
●Supported the human resource department of the organization in their day to day functions
●Assisted in the recruitment procedure by short listing the names of eligible candidates, calling them up and confirming their interview sessions
●Provided induction and arrange for technical training for the newly joined employees
●Provided details about the several job openings to the recruitment agencies, paper and online advertisers and other job search forums
●Entered new employee applications into the company database
●Sorted and filed all federal W-4’s, I-9’s in a secured place
●Answered phones in a professional manner
●Assisted the HR Department and Recruiting Team with Job Fairs and large group interviews.
EDUCATION
Empire Beauty School, Washington Rd - Cosmotology
Jan 2018 - Nov 2018
Helms College Augusta, Ga-
Medical Billing and Coding
July 2015 - October 2015
Everest Institute, Hialeah, Fl- Business Administrative
Jan 2010- Jan 2012
Augusta Technical College, Augusta, Ga - GED
Jan 2008- June 2008