Maintenance Technician Customer Service
Resume:
Chris Hooberry
Facility Maintenance Technician
Leesburg, VA 20175
****************@***********.***
Seeking employment as a facility maintenance technician in small to medium sized office building or facility that requires a full-time maintenance technician for daily upkeep, maintenance & repairs of mechanical, electrical & plumbing systems at the designated facility. Authorized to work in the US for any employer
Work Experience
Maintenance Technician
Vesta Corporation - Leesburg, VA
November 2021 to Present
Apartment building maintenance, including building maintenance and individual apartment maintenance, which includes direct contact with the apartment tenants. Duties include managing / maintaining trash disposal areas and removal of bulk items, snow removal preparation & execution, daily inspection of central boiler space & domestic water heating system, maintaining property equipment, utilities and maintenance shop. Performed monthly maintenance as specified, including apartment building air filters, inspection of exterior and common area lights & ALL property smoke detectors. Performed plumbing, electrical and HVAC repairs as assigned, completed and submitted work orders when work had been done. Performed facility/property maintenance, repair / replacement of common area lights,heaters, drain and vent pipes and drywall damage. Responded to emergency building water leaks, took appropriate actions to minimize damage and actions necessary to resolve issue encountered. Had direct daily contact with Maintenance Supervisor, Property Manager & building residents while performing daily duties.
Order Fulfillment Associate
The Home Depot - Leesburg, VA
March 2021 to Present
Fulfill customer orders ( part time / evenings ) that have been placed on-line, duties include locating, picking & packaging items ordered & staging to a designated location for customer availability 2 hours after placing the order. This includes locating items, obtaining items stored overhead with a electric forklift, calling customers to inform them that a item they ordered is not available & subsequently cancelling out of stock items from their order & applying refunds to their account. Assist customers shopping with product location, uses ( as per label instructions ) & resolving customers issues in regard to quality, quantity, availability & pick up or delivery options. Assist shoppers with collecting items desired
& assist with loading products in vehicles. Inspect product displays, restocking items on shelves, organize products on shelves, organize shopping carts for customer access & use & clean store as necessary. Maintenance Technician
Mama Lucci's Restaurant - Leesburg, VA
November 2019 to Present
Responsible for virtually all installation & repairs in the facility, Repaired, replaced modified & upgraded HVAC systems, modified and improved attic access for equipment access, installed attic walkway & installed additional lighting for improved safety & equipment accessibility for service. Install/ modify any electrical service requested or required, including breaker installation, running new wiring & connecting as required to permit operation of equipment. Installed new gas lines & repaired gas leaks when detected. Provided diagnostics, maintenance & repairs of multiple refrigeration systems, from reach-in to walk- in refrigerators & freezers. Installed indoor & outdoor faucets; installed, repaired & upgraded sink drain piping. Installed/replaced ceiling tiles, maintained all lighting fixtures, repaired when required, installed new ones when requested by the owner.
Service Technician
M.E. Flow, Inc. - Leesburg, VA
April 1994 to November 2019
Was responsible for Service, maintenance, repair & installation of residential & light commercial a/c units, heat pumps, electric & gas furnaces, space & duct heaters, electric & gas water heaters & boilers, humidifiers, E.A.C.s & air purification (IAQ) systems . Installed water & refrigerant tubing & performed required solder connections as specified ( including nitrogen purge, leak testing & system evacuation/ vacuum ); fabricated, modified & installed sheet metal fittings/duct systems for system installation/ upgrades. Performed plumbing services, including resolving drainage issues, repair, modifications & installation of additional plumbing systems as required/requested, including lavatories, water circulation pumps, garbage disposals, interior faucets & hose bibs ( PVC, CPVC, ABS & copper ). Handled drywall removal to access problem areas & repaired drywall afterward. Handled electrical issues, including high
& low voltage diagnostics, repairs, rewiring & installation of new electrical service & lighting where required from the panel box to termination location with all necessary breakers, wiring & connection point hardware for load connection requirements. Replaced/ installed switches and receptacles ; installed ceiling & attic fans. Provided diagnostic results and written estimates to homeowners/property managers, performed approved repairs & collected payment / billed for work performed. Spoke directly to customers/ property managers, company Service Manager, call dispatchers & associated contractors. Volunteered for weekend duty when requested, stocked & maintained repair part inventory in the company vehicle. Education
Associate in Mechanical Engineering Technology
Northern Virginia Community College - Annandale, VA June 1981 to June 1984
Skills
• Boiler
• Service Technician Experience
• Sheet metal / ductwork
• High & low voltage ( control & power )
• Basic plumbing
• drywall repairs (DIY repairs / neighbors )
• Electrical Experience
• Mechanical Knowledge
• Refrigeration
• Handyman
• Schematics
• Equipment Repair
• Vehicle Maintenance
• Carpentry
• HVAC/R
• Facilities Maintenance
• Blueprint Reading
• Trim Carpentry
• Door Hanging
• Landscape Maintenance
• Fabrication
• Quality Assurance
• HVAC
• Maintenance
• English
• Hospitality
• Customer service
• Snow plowing
• Brake Repair
• Automotive Diagnostics
Certifications and Licenses
Universal EPA
Present
Assessments
Verbal Communication — Highly Proficient
November 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
HVAC Technician — Highly Proficient
November 2020
Designing, implementing, and troubleshooting commercial HVAC systems Full results: Highly Proficient
Following directions — Highly Proficient
January 2021
Following multi-step instructions
Full results: Highly Proficient
Customer service fit — Expert
January 2021
Measures the traits that are important for success for customer service roles Full results: Expert
Basic maintenance and repair — Expert
November 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Expert
Mechanical knowledge — Highly Proficient
November 2020
Understanding and applying mechanical concepts and processes Full results: Highly Proficient
Mechanical skills: Monitoring — Highly Proficient
November 2020
Understanding of machine dials, gauges, displays, and data charts Full results: Highly Proficient
Workplace English — Highly Proficient
January 2021
Understanding spoken and written English in work situations Full results: Highly Proficient
Automotive maintenance — Expert
January 2021
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Expert
Numerical reasoning skills — Proficient
January 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Proficient
Mechanical knowledge — Expert
October 2021
Understanding and applying mechanical concepts and processes Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Have been & can become NATE certified ( expired )
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