Dental Assistant Customer Service

Resume

Career Summary

Welcome my name is Kelsey and I am a Registered Dental Assistant offering excellent clinical and patient relations. My skills have been gained through nine years of experience within high-volume dental practices and hands on training. I always strive to represent my employer to the highest standards. Providing excellent customer service and keeping sterilization protocol standards at the highest. I have learned to become extremely empathetic to patients because I know that pain can be interpreted from past psychological trauma, and so I live by the golden rule to treat patients like family.

Education

●Stevens High School

1200 S. 44th St Rapid city, SD 57701

High school graduate in 2012

●Heritage College For Dental Assisting

4704 N Harlan St, #100, Denver, Co, 80212

Graduated 2013

●Austin Community College

11928 Stonehollow Dr, Austin, TX 78758

Associates degree graduated in 2021

Work History

●Oral and Craniofacial Center, Mcallen, Tx

April 2018-August 2019

Gathering patient information and questioned health background, monitored sedated patients, assisted IV and blood drawings, CBCT X-rays and panos, assisted with piezo set up, bone graft and wisdom teeth surgeries

●Burkhart Dentistry, Austin, Tx

August 2019-Jan 2020

Chairside assistant, checked charts, 4 handed dentistry, x-rays, cerec scans, sterilization, delivered viveras, alginate impressions.

●Davenport Village Dental, Austin, TX

Jan 2020- Jan 2021

Chairside assistance, maintained patient flow, sterilization, ordering supplies, maintained equipment, trained new employees, fabricated Essix retainers and whitening tays

●KAD Dentistry, Austin, TX

Jan 2021- Dec 2021

Dental assistant temporary agency. Worked at different offices daily, with a very flexible work schedule. Assisted and sterilized as needed, standard RDA tasks.

Dentistry and personal skills

●Always provide the best possible care

●Digital and film FMX, Panoramic and CTCB x-rays.

●Surgical chair side assisting: implant, endodontic,impacted extractions, mo oral & IV sedations.

●EDDA Skills: Packing cord, making the final impression independently, fabricated and cement temporaries (In Colorado as EDDA)

●Work up ortho start and finishes; diagnostic photos, diagnostic models, cephalometric x-rays

●Preventative care: fluoride rinses, prophy polishing and patient home care

●Ortho assistance: Banding and bracketing placement, ligations and elastics, coil springs, Invisalign button placement/removal, sizing space maintainers, cement RPE appliances (In C.O)

●Orthodontic appliances: RPES, 3Ds, Hawley’s etc, Viveras,

●Night guards, NTIs

●Deliver dental prosthesis making adjustments

●Nitrous oxide certified

●CPR certified: American Academy of CPR & First Aid

●Sterilized rooms, operated autoclave and maintained

●Managed dental equipment: RAMVAC system and maintenance, as well of sterilizers, lathes, dental chairs, and hand pieces.

Volunteering

●Missionary Trip to Guatemala, 2018

4 days of serving native villages, helped with oral surgery and restorative dentistry

●West Hills Village Nursing home, Rapid city, SD

60 hours: accompanied elders on walks, reading, eating and playing games.

●Mother Butler center, St. Isaac Joughes church Rapid city SD 221 Knollwood Dr. 57701

50 hours: Donated time with office work, fundraisers, served free breakfast and lunch’s to kids in need during the summer.

References

Kayla Candelaria: EDDA 303-***-****

Hannah Shepard: Dental Hygienist 720-***-****

Dr. Jose Ochoa: General Dentist 956-***-****

Dr. Carlos Cruz: Oral Maxillofacial Surgeon 956-***-****

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