JASPREET KAUR

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604-***-**** adrnax@r.postjobfree.com

PROFILE

I have been working in customer service sector for 6 years with 4 years of store management expertise.

Oversees and allocates assets viably and effectively to guarantee store meets key execution pointers and benefit and misfortune expectations.

Positively communicates and illustrates the Brand values, demeanor and culture.

Ensures steady usage of all corporate programs, activities and strategies.

Provides helpful criticism to Area Manager on victory and achievability of current and modern programs, plans, coming about in store turnover.

Cooperates with District Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.

Expect duty for exactness of all cash administration and guarantee that shrivel control inside store is minimized.

TECHNICAL SKILLS: Microsoft Office Suite (including Access), Clearview Quick service Software, POS System Software, Social Media including Facebook, Instagram & TikTok…. SKILLS

Communication

Time Management

Teamwork

Cash Flow knowledge

Labor Control and

fluctuation

Coaching

Patience

Product knowledge

Leadership

Customer service

PROFESSIONAL EXPERIENCE

Store Manager, A&W Restaurants Jan 2019 - present

BC

Beating the store record of Brand Compliance Assessment of 3 years to 94.14% in the first year as store manager.

Accomplishing 50% higher sales than last year.

Marketing year around promotions with strategic plans and guest flow

Execute national promotions and effectively manage the business to maximize market share in food court

Adhere strictly to clearly defined practices and procedures regarding the handling of cash in the restaurant and deposits of cash/receipts to the bank.

Building positive climate to work in the restaurant and ensuring Key Operation Standards are followed. Shift Manager, McDonalds Jan 2018 – Dec 2018

BC

Delegated over 35 employees under my supervision

Served more than 300 customers at Ellen De Genres concert, as a manager at the busiest McDonalds restaurant in downtown Vancouver

Strategized plans for rush hours to maintain a delightful experience for our guests

Scheduled labor for weekly events without increasing labor cost • Improvised stations of employees to improve multi-tasking and generate good profits Your Name • Page 2

Cashier, Subway Jun 2017 – Dec 2017

BC

Appreciate exceptional customer service and knowing what it takes to deliver this to every guest on every visit

Multitasking and ensuring guest are always prioritized first

Brining positive attitude towards work and co-workers

Ensuring fast delivery and cash flow.

EDUCATION

Certificate, OFA Level 1

Food Safe Level1

Security License

Diploma, Arts and Science Langara College 2019

Major: Sciences

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