Vance A. Thompson
*** **** ******* ***, ** ● Ewing, NJ 08618 ● 609-***-**** ● **************@***.***
SUMMARY OF QUALIFICATIONS
Dedicated security professional with more than 20 years’ experience managing security teams in retail, housing, and corporate environments. Personable leader who comfortably interacts with people from diverse cultures and backgrounds. Resourceful and creative problem solver with expertise in building and personnel security.
HIGHLIGHTS
Investigations Persuasion & Negotiation HR Management
Loss Prevention Conflict Resolution Fire Arm Licensed
Risk Assessment Liaison to Law Enforcement Executive Protection
Crisis Management Agencies First Aid, CPR, & AED
EXPERIENCE
Trenton Housing Authority, Trenton, NJ 02/12 – Present
Security Supervisor
Coordinates security activities with representatives of other units concerning matters of work accomplishment, priorities and procedures.
Assigns work to employees or assigns employees to positions.
Views a monitor screen or electronic surveillance board and remains alert to movement on screen in the viewing area which would indicate the presence of unauthorized persons or intruders in restricted area.
Patrols grounds adjacent to public buildings to detect hazards such as fire, theft, vandalism and so forth.
Removes unruly persons from premises after issuing verbal warning regarding a rule violation concerning disorderly conduct, loitering, unauthorized entry and so forth
Records observations on conditions in building or in assigned area, reporting any unusual occurrence, property damage or mishaps.
Documents rule violations to provide a permanent record of incidents for police or other investigator individual or to inform guard on next shift of past activities.
Explains work requirements, methods and procedures, provide special instructions and answers technical questions.
Chelsea Hotel, Atlantic City, NJ 06/09 – 11/10
Crowd Control Manager
·Managed and assisted the hotel director of Chelsea Hotel as a Crowd Control Security Manager.
·Directed and developed effective response initiative, training team of 15 security officers to use negotiation tactics to diffuse challenging situations and monitor intoxication and substance abuse.
·Evaluated employee performance with recommendation for merit increases or development plans.
Kerbeck Cadilac, Atlantic City, NJ 07/07 – 05/09
Sales and Leasing Consultant,
·Assisted customers in the purchase of their automobiles
·Assistant in the financing and sales contracts, as well as meeting sales quotas for the month
Philadelphia Park Casino, Bensalem, PA 08/06 – 07/07
Security Manager
·Evaluated employee performance with recommendations for merit increases or development plans.
·Recruited, trained, and supervised security team using proven strategies to protect customers,
employees and company assets with focus to limit exposure.
·Managed resources and directed daily activities of an 80 member security team to deliver customer-focused service while monitoring and enforcing security objectives.
Harrah's Casino, Atlantic City, NJ 10/04 - 06/06
Security Supervisor
Managed front line security officers. Maintained staffing levels, scheduling, payroll, and approved
time and attendance reports.
·Coordinated execution of arena's security operations to ensure specialized and routine tasks responded effectively to emergencies, incidents, and crowd control initiatives.
·Managed resources and directed daily activities of 50-member security team to deliver customer-focused service while monitoring and enforcing security objectives.
ITT, Inc, Kuwait, UAE 11/03 - 8/04
Special Security Task Force — United States Army Base at Camp Salmyh
·Supplemented military presence by securing perimeter of military base to stem insurgent attacks using M16s and 9MMs to protect area of assignment.
Trump Taj Mahal Casino & Resort, Atlantic City, NJ 08/91 - 10/04
Supervisor — Entertainment Detail for Mark G Estess Arena 10/02 - 10/04
Premiere, multi-functional performance venue with 5,292 capacities nearly 75,000 square feet of
secured backstage equipment storage and dressing room space.
Coordinated execution of arena's security operations to ensure specialized and routine tasks
responded effectively to emergencies, incidents, and crowd control initiatives.
·Managed resources and directed daily activities of 80-member security team to deliver customer-focused service while monitoring and enforcing security objectives.
·Recruited trained, and supervised security team using proven strategies to protect customers, employees, and company assets with focus to limit exposure.
Supervisor — Entertainment Detail for Casbah & Xanadu Night Clubs 05/99-- -10/02
Atlantic City premiere upscale night club.
·Directed and developed effective response initiative, training team of 75 security officers to use negotiation tactics to diffuse challenging situations and monitor intoxication and substance abuse.
·Evaluated employee performance with recommendation for merit increases or development plans.
Security Supervisor – Casino floor 08/91 – 05/99
·Managed front line security officers.
·Maintained staffing levels, scheduling, payroll, and approved time and attendance reports.
·Coordinated execution of arena's security operations to ensure specialized and routine tasks responded effectively to emergencies, incidents, and crowd control initiatives.
·Managed resources and directed daily activities of security team to deliver customer-focused service while monitoring and enforcing security objectives.
EDUCATION
Star Technical Institute, Collingswood, NJ 1985
Electronics Certification
Gloucester County College, Blackwood, NJ 1982-1983
Electronics & Computer Programming,
Oakcrest High School, Mays Landing, NJ 1982
High School Diploma
REFERENCE AVAILABLE UPON REQUEST