Customer Service Turlock

Alma Rosa Mojica

Modesto, CA *****

209-***-**** - *************@*****.***

Licenced Cosmetologist

Highly approachable individual promoting positive relationships with clientele to generate repeat business. Bilingual Master Cosmetologist with 16 years of cutting, processing and highlighting hair .

Skills

Bleaching, dyeing and tinting

Product expertise

Relationship building and management

Clear communication

Customer consultation

Business-savvy

Customer service

Hair coloring expert

Hair conditioning and styling

Active listening

Work History

01/2013 to Current

Cosmetologist

Tiffany's Salon – Los Banos, CA

Assessed customer hair texture, treatment history and desired outcome to identify appropriate services

Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination

Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health

Researched latest trends in hair and makeup to stay updated on color, style and technique

Supported reception efficiency by taking phone calls, inputting appointments and collecting payments

Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care

Processed payments by entering sales in register

07/2003 to 10/2010

Cometologist

Modern Cuts – Los Banos, CA

Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination

Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over [Number] daily customers

Education

High School Diploma

Los Banos High School - Los Banos, CA

California State License: Cosmetology

Adrian's Beauty College of Turlock - Turlock, CA

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