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Data Entry Customer Service

Location:
Wilmington, DE
Posted:
July 08, 2022

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Resume:

CAROLE BOURNE

*** **** **** ******

Wilmington, DE 19802

Cell 302-***-**** adrn86@r.postjobfree.com

PROFILE

Graduated with a degree in Accounting and passion for helping others professionally with strong interpersonal, customer service skills along with data entry skills strengthened by projected goal of reaching financial success in the near future.

EDUCATION

Goldey-Beacom College, Wilmington, DE

Masters in Business Administration Graduated May 2016

Related Courses: Law & Medical

Goldey-Beacom College, Wilmington, DE

Masters in Information Technology Graduated August 2014

Masters in Human Resource Management Graduated May 2014

Related Courses: Principles of Marketing, Organizational Development & Change

•Bachelors of Science in Accounting (Undergraduate) Graduated May 2011

_ Related Courses: Auditing, Taxation, Intermediate Accounting II

_ GPA: 3.50

Delaware Technical Community College Graduated May 1997

Associates Degree in Applied Science Business Administration

Concentration: Technology Marketing & Management Option

EXPERIENCE

University of Delaware, Newark, DE May 2015-present

Logistics Transporter

Successfully completed school bus school requirements to obtain CDL B in conjunction with Motor Vehicle

Completed post and pre-trip inspections for safe transport of students and faculty

Informed students of safety policy and procedures to follow while on bus along with greeting students

Created "Good Morning to You" phrase to increase marketing awareness of driver identity &

Increase enthusiasm of students

Completed documents on a daily basis to increase safety guidelines of students and faculty

Legal Shield, Wilmington, DE. February 2011-present

Bank processed payments from personnel bank with one-hundred percent accountability

Greeted perspective customers by handing out fliers occasionally

(Attended business briefing events for mentoring purposes)

Reached Associate Level in Business

Negotiated opportunities on social media with social friends to build business to business network

Marketed products by using marketing mix specifically promotion which focuses on new internet business, http://legalshield.com/hub/carolebourne3

Observed financial documents to keep track of personal income from retail sales

VITA (Volunteer Income Tax Assistance), Wilmington, DE January 2010 - April 2012

Tax Assistor (Preparer)

Welcomed clients in a friendly manner by helping them complete document to process tax returns

Mastered tax exam by passing IRS certification exam by completing process three years

Collected and analyzed data to increase reliability and accuracy of tax returns

Educated clients about the proper credits and deductions required for computation of taxable income

Prepared tax returns using electronic filing software with accountability of inputted data

Gathered required documentation required to successfully create tax returns, (proper identification, and form

W-2, form 1040)

Increased customer value by effectively communicating with client orally, verbally, and written

More Experience

Doordash, Wilmington, DE. April-present

Managed, picked up and delivered ordered food from business

Used GPS to complete large scale routes on a daily basis

Eneracted with business owners for successful completion of orders

COMPUTER SKILLS

Typing 50wpm

Access 2011

Accounting Software QuickBooks 2010

Certified in Microsoft XP (Word, Excel, PowerPoint, Outlook) 2007

HONORS AND ACTIVITIES

Completed successfully Volunteer Income Tax Assistance (VITA) Training 2012

Nominated and compensated with scholarship for entering Graduates program at college 2012

Partnered to Leadership Team Development (LTD) 2012

Joined Institute Management Accountant (IMA) 2011



Contact this candidate