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System Controller Customer Care

Location:
Mumbai, Maharashtra, India
Posted:
July 08, 2022

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Resume:

Curriculum Vitae

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PRAMILA.S No.**, *nd Street,

Kumaran Nagar, Old perungalathur,

Chennai – 600 063.

Mobile : 91-994**-*****

ID:***********@*****.***

Career Objectives:

Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential, willing to work as a key player in challenging and creative environment. Working Experience:

2000 -2001 –Customer care executive and office Admin –RPG Cellular ltd 2001 -2002 –Faculty in Computer Software Collage (CSC) 2002 to till date –Venture Lighting India Ltd the below area 2002 to 2004 –Production booking, costing, BOM and MIS reports, 2004 to 2009 –ERP implementation in SAP system, ERP system controller and maintained

2009 to 2019 –Supervisor for production planning and purchase 2019 to till date –Senior Engg Materials & Production planning Controller (PPC) Company Profile:

MNC Located in MEPZ, Chennai. ISO 9001:2000 Certified Company. Leading Manufacture engaged in supplying in Metal Halide Lamps, HIR lamps and Philips products to all parts of the world and to domestic customers. Production Planning:

Preparing Monthly production schedule based on customer requirements/capacity availability /man power/working hours. Forecast/MTP ask to Customers six month earlier. Based on monthly production schedule weekly/daily production Job order release to shop floor, check raw materials availability,/customer priority to make job order day to day, follow with production team –Sales target arrived based on monthly plan and follow the achievement, weekly/monthly schedule vs attainment circulate to all

Knowledge about 5s techniques.

Job Nature Involves:

Familiar with ERP (Enterprises Resources Planning)

ERP implement -SAP system. New BOM creation, PC per hours setting, labor cost and over head cost calculation, ERP system controller, access control provider to production area -all system user follow up and solve day to day issue

Production and Materials Planning Control in ERP Package. Curriculum Vitae

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Shipment follow up (Customer satisfaction)

Curriculum Vitae

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Inventory & Production Control.

QRM (Quality Review Meeting) COPQ Reports.

MS-Excel expert -MIS Reports.

Supporting department:

Materials Import :

Responsible for outsourcing raw materials including shells, connectors, electrode, quartz, resistors for the production requirement from the China, UK, US both by Sea

& Air.

Purchase order generating for the raw materials based on forecast. Invoice receiving and handling the freight forwarders. Settling the vendor payments after receipt of raw materials. Preparing Quote, Negotiating prices & sourcing new vendors Inventory Control & Ware house maintenance

Indigenization & working towards cost reduction plans Logistics:

Responsible for selling the finished goods to the various customers globally. Communicate with customers about the current shipment & sending the invoice, packing list & airway bill / bill of lading for the shipment. Inventory Control for the finished goods.

Technical Qualifications:

Diploma in Computer Technology (D.C.T) from Central Poly Technique under Anna University, Tamil Nadu with aggregate First Class with Distinction (83%).

Diploma in Electronic Commerce (D.E.C) from Computer Software College, with aggregate First Class with Distinction (90%).

Computer Proficiency:

Inventory Systems ERP Packages (Syteline Ver-5.02).

Account Software Tally (6.3)

Designing Page maker & Corel Draw

Web Design Html, Internet, Jscript, VB script, XML, CSS, ASP, JSP, JavaBeans & Swing

Computer Languages Known C, C++, JAVA,VB(6.0).

Database Connection RMI, Cobra & SAP

Curriculum Vitae

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Other Skill Set MS-Office, Lotus Notes(7.0) –Excel expert

Database Known Database, FoxPro, Oracle(8.0).

Hardware Computer Installation & Service.

Project:

TC Word(Editor) using ‘C’

Building on University using ASP Coding & Html.

Personal Details:

Name Pramila S

Husband’s Name Mr. S. Ponnarasu

Date of Birth 24th April, 1981

Age 41 yrs

Sex Female

Marital Status Married

Nationality Indian

Languages Known English & Tamil

Declaration:

I consider myself high potential, hard working person familiar with production and planning aspect and also confident of ability to work in a team. I hereby declare that all above details are true to the best of my Knowledge. Date: Place : Chennai

Current CTC : 500,000/Annul

(Pramila. S)



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