Customer Service Registered Nurse
Resume:
Juwell A Harley
Huddersfield View Ocho Rios PO St Ann
Telephone: 876-***-****
Email address: adrmwz@r.postjobfree.com
PERSONAL SUMMARY
Date of birth: January 22, 1988
Nationality: Jamaican
Marital status: Single
A Registered Nurse who is experienced, motivated, goal oriented, proficient, passionate and possesses the requisite nursing and customer service skills that are necessary to provide high quality effective client care in a modern and equipped clinical setting. Has a genuine passion for nursing with a strong desire to provide the highest level of care and service to clients of all age, race, colour and creed. I am desirous to be employed to an organization which will enable me to work, grow and achieve my objectives as well as to contribute to the development, improvement and maintenance of a quality health care system.
PROFILE
Registered Nurse with 10 years of clinical nursing experience
WORK EXPERIENCE
Date of Employment: October 2013- May 2014
Jamaica Family Planning Association (Beth Jacobs Clinic)
14 King Street
P.O. Box 92
St. Ann’s Bay
Jamaica W.I.
Nurse-in-Charge of the clinic
Provided general supervision for the clinic, ensuring the daily running of the facility goes smoothly, ensuring stocks to provide services are present and money earned is correct and goes to the accounting department. On Mondays, Wednesdays and Fridays services provided are as follows: Counselling, HIV/STI testings, Breast Examination, PapSmears, Introduce and Administer the different Family Planning Methods. On Tuesdays and Thurdays: well baby and mother checks and administer vaccines.
• Perform head to toe assessment.
• Monitor mental, physical and emotional state of clients.
• Conduct abdominal and vaginal examination.
• Educate and counsel clients on sexual and reproductive health issues.
• Educate on HIV and other STI’s.
• Assess, diagnose and monitor HIV/STI positive clients for any deviation and potential problems and report promptly.
• Refer to physicians for treatment.
• Administer and monitor birth controls.
• Administer medication during pregnancy, labor and postpartum.
• Provide coaching and emotional support to clients.
• Conduct pap-smears, explain results and refer when necessary.
• Perform diagnostic tests and procedures and analyze, interpret and report findings.
• Provide family planning and counseling services.
• Perform breast examinations.
• Ensure safe usage and maintenance of equipment.
• Advocate and liaise with other professionals in the multidisciplinary team.
• Participate in resuscitative procedures of adults and infants.
• Supervise support staff and junior nurses that visits for clinical experiences.
• Document all procedures appropriately and correctly.
• Assess babies six weeks old and over for normal and abnormal characteristics.
• Conduct follow up checks on postpartum patient.
• Educate clients how to care for self and infant.
• Provide emotional support and counseling to grieving clients.
• Promote and facilitate healthfairs.
St. Ann’s Bay Regional Hospital
1 Seville Rd.
St. Ann’s Bay P.O.
St. Ann’s
Date of Employment: Feb 2015-December 2019
REGISTERED NURSE
Worked for one month at the female medical ward, which is a 44 bedded unit caring for patients with all conditions. Worked one month at the female medical ward, which is a 31 bedded unit. Worked for a week at the pediatric ward, which is a 44 bedded unit. Worked six months on the male surgical ward with a bed capacity of 44, caring for clients with various surgical and medical illnesses, and eight months at the male medical ward which is a 41 bedded unit. Throughout the entire hospital experience, been providing care to patient of all ages with various medical, surgical, psychiatric, obstetrical, gynecological, pediatric and ear, nose and throat illnesses/emergencies. I am presently at the female surgical unit for one year and ten month, where I am one of the Nurse Manager since November 2017.
RESPONSIBILITIES
• Interact and Interview patient for admission.
• Performs and assist in cardiopulmonary resuscitation.
• Preforms venipuncture and canulation.
• Performs tracheostomy care.
• Administers medication via different routes.
• Performs suctioning.
• Performs catheterization.
• Monitor and record fluid balance.
• Assist in intubation, chest tube insertion and skin traction.
• Regulation and computation of medication and intravenous fluids.
• Administration and monitoring of oxygen.
• Monitoring cardiac activity utilizing cardiac monitor and electrocardiogram.
• Monitor, record and report vital signs, blood glucose and oxygen concentration.
• Carry out and assist in sterile procedures eg, wound care.
• Maintain traction (orthopedic patients).
• Prepare sterile and medical equipment for clinical procedures.
• Perform nasogastric tube insertion.
• Ensure correct storage and administration of drugs.
• Maintaining confidentially and privacy of patients.
• Monitor patients on chemotherapy and radiotherapy medication.
• Doing patient care plan and continuously evaluating care.
• Meeting patients and family emotional, psychosocial, physical and spiritual needs.
• Carry out infant feeding.
• Monitor chest tube and under water sealed drainage.
• Manage basic life support needs and stabilized patient based on nursing standards.
• Prepare patients emotionally, psychologically and physically for various investigations such as xray, ultrasound, CT scan, MRI, surgical procedures etc.
• Maintain barrier nursing techniques and prevent cross infection.
• Receive and handover dangerous drugs according to protocol.
• Communicate effectively with members of health team, visitors and family.
• Delegate and assign staff members.
• Maintain accurate records of patient’s information.
• Manage ward activities in the absence of charge nurse.
• Ensure collection, labeling, packaging and recording of specimen.
• Being the team leader one week one ever shift/change.
January 8th – August 31st 2019 School Nurse Marymount High School
September 2nd 2019-Present Nurse Educator at Brown’s Town Community College School of Nursing
Part-time
October 10th 2016-February 10th2017 Lecturer at Career Nursing Institute facilitating City and Guilds
February 10th 2017- Hotel Nursing at Couples Sans Souci
July 2015 –September 2019 Preceptor/Clinical Examiner at Brown’s Town Community College School of Nursing
PROFESSIONAL MEMBERSHIP
Nurses Association of Jamaica
University of the West Indies Alumni
May 27th 2019-Present Advocate (Jamaica Mental Health Association)
June 25th 2019-Present Member (Patriots Association)
Brown’s Town Community College Alumni
National Association for Media Literacy Education (NAMLE)
St. Hilda’s Diocesan High School Alumni
Nurse Education Modernization Initiative (NEMI) Co-Founder”
International Society of Female Professionals (ISPF)
Jamaica Diaspora Task Force Action Network (JDTAN)
Registered Nurse Association of Ontario (RNAO)
Jamaica Diaspora Taskforce Action Network (JDTAN) Jamaica Health Taskforce Liaison”
Heart Trust NTA Mentor”
EDUCATION/QUALIFICATIONS
2017-2021 University of South Wales
Masters of Arts in Education (Learning and Innovation) completed in November 2021 to be awarded in June 2022
2009-2012 University of the West Indies/Brown’s Town Community College
Bachelor of Science Degree in Registered Nursing
First Aid and CPR Certificate
Basic Life Support Certificate
2007-2009 Moneague College
Computer Certification
2001-2006 St. Hilda’s Diocesan High
CXCs
Other Accomplishments
Author of Phun Phacts Pharmacology
June 17th 2012 Certificate in Introduction to Laparoscopic Surgery, Hypertension Updates, Pediatric Medicine & the Global Community (AOJAH)
June 2014 Certificate in Enhancing Nursing Care Practice-2014 &Beyond (JAAC)
May 13th 2015 Certificate in Breastfeeding Promotion & Support in a Baby-Friendly Hospital
May 18th 2015 Certificate in Informatics Security
July 4th 2015 Certificate in HIV Education from Health[e] Foundation
June 12th 2016 Certificate in Abdominal Laparoscopy and Medical Updates (AOJAH)
October 22nd 2016 Certificate in Workforce Collaboration and Development (YALI)
Certificate in Management Strategies for People and Resources (YALI)
Certificate in Strategies for Personal Growth and Development (YALI)
October 23rd 2016 Certificate in Design Driven Entrepreneurship (YALI)
Certificate in Focus on: Understanding the Rights of Women and Girls (YALI)
October 29th2016 Certificate in Mental Health (HIV) Health e Foundation
Certificate in Healthy Living Health e Foundation
December 12th 2016 Certificate in Events Management/Planning (OHSC)
May 16th, 2017 Certificate in Responsible Leadership on Transparency and Good Governance (YALI)
May 26th 2017 Presenter at the annual Mary Seivwright Nurses and Midwifery Conference topic HIV Treat n Care Education… Blended Learning
November 7th 2017 Certificate in Management Strategies for People and Resources (YALI)
November 27th 2017-September30th 2018 Nurse Manager of the Female Surgical Ward
January 17th 2019 Nursing Advisor for the Jamaica Moves Club MMHS
May 14th 2019 Certificate in Basic Occupational Health from Health e Foundation
June 14th 2019 Certificate of Participation in Preceptor Workshop
June 25th& 26th 2019 Certificate in Current Evidence In Our Practice---Conference BTCC
June 28th 2019 Guest Speaker at Belfield Basic School Graduation
June 30th 2019 Seminar on Diabetes & Hypertension
July 11th 2019 Certificate in Interprofessional Strategic Planning from Oncourse Learning (RELIAS)
July 11th 2019 Certificate in Evidence-Based to Pain Control from Oncourse Learning (RELIAS) sponsored by Johnson & Johnson
August 5th 2019 Certificate in NCSBN Learning Extension (NCLEX)
September 25th 2019 Certificate in Customer Service---Be Proactive (Grace Hill Inc.)
September 26th 2019 Certificate in Living with Diabetes (Open University)
September 26th 2019 Certificate in Infection and Immunity (Open University)
September 26th 2019 Certificate in Public Health and Mental Health Promotion
October 4th 2019 Certificate in Customer Service (Elearning College)
October 4th 2019 Certificate in Global Health Initiative: Diabetes Awareness (Alison)
October 5th 2019 Diploma in Nursing Leadership and Care Management (Alison)
November 26th 2019 Certificate in Technology Enabled Learning “Honour Code” (Commonwealth of Learning & University of Athabasca)
December 5th 2019 Certificate in Introduction to E-Learning Theory and Practice-Revised (Alison)
December 7th 2019 Certificate Publisher Tool Training Course (Alison)
January 6th 2020 Certificate in NCLEX Virtual Trainer—RN (ReMar)
April 3rd 2020 Certificate in Blended Learning Practice (Commonwealth of Learning & University of Athabasca)
April 20th 2020 Certificate in Learning to Learn Online (Athabasca University)
April 21st 2020 Certificate in How to Teach Clinical Judgment in Nursing (Lippincott Professional Development)
April 25th 2020 Certificate in Competency Based Learning: Introduction (World Health Organization)
April 25th 2020 Certificate in Standard Precautions: Hand Hygiene (WHO)
April 25th 2020 Certificate in ePROTECT Respiratory Infections (WHO)
May 7th 2020 Certificate in Calming the COVID-19 Storm: Delivering Effective Clinical and Nursing Care (Lippincott Professional Development)
June 17th 2020 Certificate in Basic Infection Prevention in the Ambulatory Care Setting: Foundations (New England Public Health Training Center)
July 8th 2020 Certified Nursing Assistant Instructor “Unity Nursing School, Arizona/California USA” Ended September 2020
July 23rd 2020 Certificate in Lean Strategy for Skin & Wound Care (BEST PRACTICE CHAMPIONS NETWORK: RNOA)
August 7th 2020 Certificate in Basic Microbiology (WHO)
August 16th 2020 Certificate in School and Community Partnership (Jamaica Diaspora Education Task Force Jaminar)
August 19th 2020 Certificate in Nursing Role in Addressing Racism (Lippincott Professional Development)
August 25-27th Certificate of Participation in E-Learning & STEM Summit (Jamaica Diaspora Education Task Force Jaminar)
September 2nd 2020 Certificate in the Essentials of Chemical Disinfection in Healthcare (Steris University)
September 17th 2020 Certificate in Professional Development (Jamaica Diaspora Education Task Force Jaminar)
September 30th 2020 Certificate in Promoting Children’s Oral Health (Aquafresh)
October 8th 2020 Certified Diabetic Educator (The IDF School of Diabetes)
October 17th 2020 Certificate in Patient Intake (S Academy)
December 2nd 2020 Certified Mental Health Nurse Level 3: Distinction (One Education)
January 22nd 2021 Certificate in Sickle Cell Disease Management (MOH Jamaica)
February 20th 2021 Certificate in Nursing Home Infection Preventionist Training Course (The Centers for Disease Control and Prevention: CDC)
March 30th 2021 Diabetes Care During the Covid 19 Pandemic (IDF and PAHO)
March 25th 2022 HIV Prevention Certified Provider (HealthHIV)
June 16th 2022 Parallel Perspectives: A Unique Look at HIV Treatment Decisions From the Provider and the Patient-Certificate
Voluntary Experience
July 31st 2013-August 1st 2013 Emancifest
August 23rd 2013 Sligoville Baptist Church Health Fair
November 27th 2013 Sligoville Baptist Church Health Fair
November 29th 2014 Sligoville Baptist Church Health Fair
November 14th2016 Keep It Alive 5k Guardian Group Montego Bay
April 7th 2019 HYPE Club (Jamaica Moves) Health Fair Marymount HS
June 30th 2019 Sligoville Baptist Church Health Fair
July 16th-19th 2019 Medical Week Marymount High School
August 1st 2019 Emancifest
August 17th 2019 Back to School Medical (Discovery Bay Primary School)
August 24th 2019 Back to School Medical (The Lodge Hall in St Ann’s Bay)
PERSONAL SKILLS
A well rounded, flexible team player with the ability to follow instructions and apply them.
Communicates well
Willing to assume responsibility
Self-motivated
Alert, enthusiastic and devoted
Prompt and efficient
Computer literate
Caring
Reliable
Life Experience Musician: Singer, Pianist, Song-Writer & Composer
Event’s Planner, Advocate, Mentor
AWARD Female Surgical Ward---Outstanding Attendance---2nd Place---July 2017
Contribution to Educational Growth and Development SIGMA 4th years Nursing Students 2018
Award for Most Outstanding Parent and of Appreciation---MarJam Preparatory 2018
Faculty of The Year (Nursing) for the period September 2019-December 2020 Brown’s Town Community College School of Nursing (1st Place)
Pioneer of Resilience Certificate of Appreciation Since March 2020
REFERENCES
Dr. Roslyn Brown-Fuller
Mona St. Andrew Ja.
Gloria Brown
Lawyer
41 Winchestor Business Centre Kingston Ja.
adrmwz@r.postjobfree.com
Dr Kandi Campbell
Tower Isle St Mary Ja.
adrmwz@r.postjobfree.com
Joan Howard
RN/Nurse Educator
St. Thomas University Miami Florida
adrmwz@r.postjobfree.com
Desmond Campbell
Lecturer
Shelly Rd. Bamboo St. Ann Ja.
adrmwz@r.postjobfree.com
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