Clerk Administrative Assistant

PROFESSIONAL

SUMMARY

Reliable Shipping Clerk/ Administrative Assistant with exceptional

recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.

In addition, I'm a Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

SKILLS

Sales initiatives and techniques

Operations management

Goals and performance

Goal Setting

Product and service sales

Product and service knowledge

Account development

Presentation ability

Excellent verbal/written

communication

Professional demeanor

Order management

Performance evaluation

• Account management

• Processing Claims

• Answering customer complains

and inquiries via email

WORK HISTORY

Shipping Clerk Administrative Assistant / Sanven Corporation - Rancho Cucamonga, CA / 11.2021 - 06.2022

Documented cargo movement such and obtained onward movement data.

Sorted and delivered materials to different work areas and staff. Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping. Inspected incoming and outgoing shipments to identify discrepancies with records.

Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials. Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.

Conducted research to address shipping errors and packaging mistakes. Compared shipping orders and invoices against contents received to verify accuracy.

Communicated with carrier representatives, arranging for special deliveries and shipment receipts.

Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders. JUAN MELENDEZ

****************@*****.*** 909-***-**** FONTANA, California 92336 Sales and Marketing / Frontier Communications - Norco, CA / 06.2021 - 10.2021

Built relationships with customers and community to promote long term business growth.

Prepared and deliver customer sales quotes.

Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends. Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Consulted with businesses to supply accurate product and service information.

Achieved or exceeded company-defined sales quotas. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Safety Marshall / Wendy's - Fontana, CA / 11.2013 - 11.2020 Verified monthly practice of fire drills for every work shift. Recognized, documented and advised on removal of hazards. Provided assistance in managing health and safety programs aligned with industry standards.

Inspected worksites, practices and gear for compliance with established safety standards.

Designed programs, policies and procedures that were implemented to reduce or eliminate workplace injuries and hazards. Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

EDUCATION

Chaffey College - Rancho Cucamonga, CA

Biology

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