Community relationship representative & leasing

Eleonora Faravelli

E: *******@*****.*** M: 408-***-****

SUMMARY: 20 years of professional experience spanning roles in management, business administration, project management, marketing and PR.

OBJECTIVE: executive assistant, assistant, office manager

WORK EXPERIENCE:

2022 – ongoing Community relationship representative & leasing at Irvine Company, North Park residents service office

Addressing residents concerns

Answering phone calls and emails

Pre-walk Move-In inspection (Happy Co Program)

Work orders (Corrigo program)

Filing and organizing documents in OneSite program

Preparations of moving in/out documents for the residents

2021 – 2022 Office Manager at I grow learning academy

Filing of important company documentation in corporate filing system

Registering new children onto our management system and keeping their records fully up to date

Perform all general office duties i.e., maintaining school registration system, postal duties, copying, filing and dealing with general office enquiries

To ensure operational policies and procedures implemented by I grow learning academy are adhered to, ensuring relevant legislation is met

Adhere to Health and Safety policies, completing risk assessments, hazard logs and documentation as set out in the operational plan

2021-2022 Assistant Property Manager at Career Strategies Inc.

Assisting the Buildings and Property Management Team in all aspects of property management

Dealing with day to day correspondence with tenants

Maintaining and updating databases

2018-2021 Assistant to a Probate Referee of Santa Clara County

Performed the more routine duties involved with appraisal and assessment of real property

Assisted in making economic and costs studies of real property

Made and verified computations involved in cost estimating and appraising

Updated case management system

Provided general day to day administration to a Probate

Telephone contacts with clients

Research and database work (MLS, Matrix, Redfin, Zillow)

09.2009-10.2013: Managing Director - Trade and production association Maltitex, CJSC Elfa, Kiev Ukraine

Business administration

Product development

Planning financial profit

Creating marketing plans, working on advertisement projects

Liaising with mass media companies

Creating client database

11.2008-09.2009: Project Director - Trade and production association Maltitex, CJSC Elfa, Kiev Ukraine

Product development and production

Purchasing goods and raw materials from foreign and domestic manufacturers

Overseeing compliance with the technological requirements and quality control in the production process

Overseeing customer service

04.2006-11.2008: Head of Sales - Trade and production association Dolcedonna, Kiev Ukraine

Sales management

Accounting

Creating marketing plans, working on advertisement projects, writing press releases

Expanding and updating the customer database

09.2003-03.2006 Head of Sales – Olteks Ltd (sewing industry), Kiev Ukraine

Design of collections of clothes

Production control

Client database development

Sales

05.2002-08.2003 Head of Marketing – Lesia Ltd (sewing industry), Kiev Ukraine

Marketing strategy and marketing research

Signed lucrative contracts with major retail chains, for the purchase of goods produced by the enterprise

02.2001-05.2002 Marketing Manager – Lesia Ltd (sewing industry), Kiev Ukraine

Marketing strategy and marketing research

Customer relationship management

EDUCATION:

2020-2021 Allied Real Estate School, Certificates in Real Estate Principles and Real Estate Property Management.

09.92-09.96 Kyiv National University of Technologies and Design

Faculty of Technology, Service and Fashion Faculty

09.85-09.90 V. N. Karazin Kharkov National University

Faculty of Radiophysics, specialty physics of biological systems

REFERENCES:

Community manager Kayla Dawe ****.*****@*****.***

William J. Rodriguez **********@*************.***

Ilenko Natalia, Head of HR, ******.*@****.**

Tarah Hawker 408-***-****

Kerry Manini 650-***-****

Dennis Luca 408-***-****

Johanna Valdivia at Career Strategies Inc 925-***-****

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