Customer Service Timmins

MELISSA RUSSELL

705-***-**** ***.***********@*****.***

PROFESSIONAL SUMMARY

Strong verbal and written communicator combined with a hardworking attitude. Personable employee with previous experience in customer service and following standards and procedures. Excellent interpersonal skills and ability to put customers at ease.

SKILLS

Being detail-oriented with basic mathematical skills

Ability to focus on the satisfaction of clients

Adaptability and flexibility to focus on whatever task is most important at any given time

Integrity, reliability, and trustworthiness to be left to work independently

Ability to work extended hours as needed, including weekends or evenings

Ability to remain helpful throughout the work shift and develop a courteous approach to resolving complaints

Ability to lift heavy items, walk, stand, and work with other team members to provide excellent service in a fast-paced environment

Strong customer service skills and a high level of energy

Ability to handle cash transactions responsibly and accurately

EMPLOYMENT EXPERIENCE

Night Shift Cashier Mac Milk

Timmins, ON

Assisting with shelf-stocking, clean up, and displays

Keeping the register area neat and stocked with essential supplies

Counting money in cash drawers at the beginning of a shift

Rectifying any price discrepancies and resolving complaints from clients

Issuing the correct change due to the client

Sandwich Maker Subway

Timmins, ON

Make sandwiches for in-store and delivery orders

Greet guests and answer menu questions

Prep food items at beginning of shift

Properly store food items at end of shift

Keep a clean and safe work area

Assist on the phone and cash register as needed

Inventory Clerk Western Inventory Services

Timmins, ON

Tracking, developing, and maintaining processes for ensuring accurate inventory management

Reconciling any discrepancies in inventory data

Creating and implementing or maintaining a loss and theft protection system

Placing product orders to fulfill inventory needs

Working and collaborating with management to report stock issues

Cleaner True Reliable Cleaner

Timmins, ON

Cleaning and disinfecting all surface areas, including bathrooms, common kitchens, desks, and conference rooms

Replacing toilet paper and hand towels

Dusting the surfaces within a room

Mopping and polishing floors

Picking up any trash and emptying the trash bins

Cleaning and scrubbing windows

Responding to employee or guest requests

Store Manager Passionate Kisses

Timmins, ON

Overseeing inventory by working closely with vendors

Adhering to health and safety protocols and policies

Constructing a schedule for employees and manage their time off, sick leave, and time tracking

Developing holiday promotions to drive traffic to the store

Managing financials, including bank drop-offs, for the entire store

Deliver excellent service to ensure high levels of customer satisfaction.

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