ANDREA
HOFFMAN
adrmqy@r.postjobfree.com
m
Indianapolis, IN 46214
Looking for a entry level data entry position with the ability to work from home. Detailed and precise when entering data, loyal, responsible, and trustworthy. Willing to learn. Skilled at supporting customers with simple needs with professionalism.
PROFESSIONAL SUMMARY
American United Life Insurance - Receptionist
Indianapolis, IN • 04/2001 - 04/2003
American United Life Insurance - Mailroom Clerk
Indianapolis, IN • 04/1995 - 04/2001
WORK HISTORY
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
•
Answered multi-line phone system to respond to
inquiries and transfer calls to correct departments and personnel.
•
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
•
Monitored office supplies by checking inventory and placing orders.
•
Carefully transcribed phone messages and relayed to appropriate personnel.
•
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
•
Distributed mail on foot to residences and businesses, delivering to approximately 750 customers per shift, every other floor accompanied by AUL.
•
Used automated mail processing equipment to sort and collate mail.
•
Maintained energy and enthusiasm in fast-paced
environment.
•
SKILLS
• Customer/Client relations
Documentation and
reporting
•
• Professional demeanor
Multi-Line Telephone
Systems
•
Correspondence
Distribution
•
• Telephone skills
• Mail handling
• Organization skills
• Sorting and labeling
Ivy Tech Community College
of Indiana
Indianapolis, IN
Medical Transcription
Danville High School
Danville, IN • 05/1991
High School Diploma
EDUCATION