Shwonda Everett
CUSTOMER SERVICE REPRESENTATIVE
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Whites Home Cleaning and More.
July 2015 to December 2017
I was a front office worker who called the potential clients who were interested in getting that estimate
on her home cleaning services and other services we provided. I also didn't what the customers
when they would come into also get on pricing I would also set up appointments and do just basic
general office work as far as in putting the information in the computers and answering phone mostly
multitasking.
Customer Service Representative/Admission Representative
Hi Tech Institute / Anthem College - Phoenix, AZ
March 2012 to July 2015
I set appointments for students who are looking to go back to school or further their education for
being there for 2 years I was promoted to an admissions representative and I roast it was on online
through Anthem College and encourage them to stay in school I also help them with financial aid
application
Admission Representative
Anthem College - Phoenix, AZ
March 2013 to June 2015
I enrolled student in the online degreecfeild they chose and walk them through problems that had like
finacial aid ect. I would stay motivating to encouage them to stay in school .
Sales Associate
TurnKey Solutions, LLC - Glendale, AZ
June 2007 to December 2010
I called up Potential Customers who was Interested in Subscribing for Newspapers,. And we Set up
services And I Also Was promoted to the Inbound Department Were I Handled Their Non deliveries or
Any other problems they had..
Education
High school Diploma
Woodrow Wilson High School
Skills
Typing Data Entry ., Data Entry Customer Relations, Customer Service, Call Center, CSR, Customer
Care
Additional Information
I have great people skills I am a team player who is driven and also I am a person who doesn't mind
working overtime and harder than others if necessary or needed ways maintain a self-motivated self-
starting attitude and keep my head in the game at all tonight and my personal stuff Life completely
separate from my work.