Curriculum Vitae

cheekati

CAREER OBJECTIVE

To make my career in hotel management field by using my good management skills for the mutual growth & seeking a deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.

FOOD & BEVERAGE/ HOSPITALITY/ RESTAURANT SUPERVISOR PROFESSIONAL

Seeking challenging position across the Hospitality Industry

SUPERVISOR SUMMARY

●Competent, diligent & extremely efficient hospitality professional with 7years of experience in supervising the entire gamut of operations and functions related to Hospitality Industry with extensive experience. Currently working with RIVA HOTELS HYDERABAD GACHIBOWLI as Restaurant Supervisor

●Wide exposure to a variety of guests from diverse backgrounds and recognition from employers for Earned a reputation as a valuable and cooperative co-worker; was fair, honest, and willing to help others when needed. Effectively resolved conflicts at appropriate time’s assisted new staff to become familiar with hotel policy and operations.

●successful maintenance of international standards and utmost commitment to my work.

●An unwavering commitment to customer service, with the ability to ensure high quality and timely expedition of customer requests, build productive relationships, resolve complex issues and win customer loyalty.

●Recognized for achieving and maintaining the operational excellence in the assigned area..

Core Competencies

Hospitality • F&B • General Administration • Coordination Skills • Integrity • Willing to Learn • Operations • Health & Safety Standards

PROFESSIONAL DEVELOPMENT

Riva hotels.

Restaurant supervisor

RIVA HOTELS HYDERABAD GACHIBOWLI

JANUARY 2020

RIVA HOTELS is one of its kind business class hotel location is surrounded by the offices of Major IT companies.

AVASA HOTELS.

Restaurant Supervisor/Team leader

AVASA HOTELS

NOVEMBER 2018 – JUNE 2019

AVASA Hotels Hyderabad is a 227 room business class hotel location is surrounded by the offices of Major IT companies.

●Effectively managing the daily operations of the 126 cover All day Dining Restaurant called pi.

●Maintained contact with kitchen staff, management, serving staff and guest concerns were addressed. Provided vital feedback to the chef and ensured standards are maintained.

●Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.

●Informed employees about daily events, and conducted pre-shift meetings to ensure they are clear about events.

●Trainings, assign tasks, prepare schedules, update and file paperwork, analyze financial documents, understand transaction related reports, and reconcile discrepancies.

●Maintaining stock and inventory of food and beverages.

HILTON INTERNATIONAL.

Food and beverage associate

Hilton Garden DUBAI

SEPTEMBER 2015 –OCTOBER 2018

Hilton Garden DUBAI is one of its kind 182 room business class hotel location is surrounded by the offices and Airport

Effectively managing the daily operations of the 96 cover Garden Grill Restaurant .

Performing basic cleaning tasks as needed or directed by supervisor.

Providing excellent customer service to ensure satisfaction.

Taking guest orders and delivering food and beverages

Prepare tables by setting up linens, silverware and glasses.

Check dishes and kitchenware for cleanliness and presentation and report any problem

Successful in reaching the Restaurants goal for quality of service score in GSS (Medallia) from a 71.8% to a score of 76.5% and took my restaurant in top position in the hotel.

Provided vital feedback to the chef and ensured standards are maintained.

Trainings, assign tasks, prepare schedules, update and file paperwork, analyze financial documents, understand transaction related reports, and reconile discrepancies.

Maintaining stock and inventory of food and beverages.

Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.

Informed employees about daily events, and conducted pre-shift meetings to ensure they are clear about events.

AVASA HOTELS

Food and Beverage associate

avasa hotels Hyderabad Telangana.

April 2013 – September 2015

avasa hotels is a 227 room business class property with 3 restaurants and 2 bars.

Taking orders through the app.

● Inspecting the orders till dispatch

● Interacting with the customer for better service.

● Handling telephone calls.

● Supervising Housekeeping, Security and Sales

● Closing and updating the cash.

●Follow up actions delegated by Reporting head.

●Organize and coordinate meeting, conferences.

● Inventory Management (Maintaining Stationary, Sports and House Keeping Material).

●Maintaining Schedules.

●Preparing reports and documents

ACHIEVEMENTS

Service Excellence Award for the month of January 2015 in Avasa 5* Hotel

Service Excellence Award for the month of February 2014 in Avasa 5* Hotel

Award for Recognition of Exceptional Performance Award for 2013 -2014 Avasa 5* Hotel

Service Excellence Award for the month of May 2016 in Hilton Hotel at Dubai

ACADEMIC CREDENTIALS

Course

Educational Institution

Board/University

Year

PG DIPLOMA Hospitality and hotel administration

International college of Hotel Management, Hanmakonda

ACHARYANAGARJUNA

2011-2013

XII

Samatha Junior College, Thorrur Mahabubabad Dist.

BOARD OF INTERMEDIATE

2009-2011

X

Sri vivekananda High School Thorrur

BOARD OF SECONDARY EDUCATIN

2009

PERSONAL DETAILS

FATHER NAME -- CHIKATI DILEEP

DATE OF BIRTH – 10/07/1994

ADDRESS -- H.NO – 2-20, KHANAPURAM, THORRUR,MAHABUBABAD, 506163.

Personal ability

Working under pressure, willing to learn, integrity, hard work, team player. Want to explore new heights in hotel industry.

References:

MR.SANTHOSHSAHU –917-***-**** - F&B Manager, AVASA HYDERABAD

MR. SUMIT TYAGI – +9-715******** – Restaurant manager in HILTON DUBAI

MR. RAJESH BISWAL – 787-***-**** – Deputy F&B Manager, AVASA HYDERABAD

LANGUAGE READ SPEAK WRITE

English

Telugu

Hindi

I, here hereby declare that all the details furnished above are true to the best of my knowledge.

CHIKATI DILEEP

CHIKATI DILEEP

adrmp0@r.postjobfree.com

+91-995*******

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