Front Desk Inventory Associate
Resume:
Derek Terrell
*** ******* ******, ******** **, **204
************@*****.***
PROFILE
● Ability to work with diverse individuals with a proven track record in customer service and stocking
● Detail oriented with exceptional organizational skills
● Honest, reliable, hardworking and flexible to needs of an employer WORK EXPERIENCE
Front Desk Receptionist, Red Roof Inn, Syracuse, NY February 2020- November 2021
● Promoted from housekeeping to Front Desk receptionist
● Answering the telephone, taking and replaying to messages, providing information to callers.
● Complying with procedures, rules and regulations on keeping a safe and clean reception area.
● Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
● Documented conversations with customers to track request, problems, and solutions.
● Asked probing questions to determine service needs and accurately input information into electronic systems. Housekeeping Room Attendant, Red Roof Inn, Syracuse, NY March 2019- February 2020
● Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
● Organized supplies for efficient use based on expected customer needs.
● Interacted pleasantly with clients and guests when performing daily duties.
● Removed all trash from rooms and replaced liners to wastebaskets.
● Reported guest issues, safety, and maintenance concerns immediately to supervisor.
● Coached new room attendance by demonstrating approved cleaning procedures.
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Inventory Associate, WIS International., Syracuse, NY March 2014- April 2017
● Work independently to ensure that all merchandise information is accurate and updated promptly in all pertinent systems.
● Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
● Took inventory or examined merchandise to identify items to be reordered ore replenished.
● Trained incoming associates on how to perform daily tasks and assist with questions/concerns.
● Physically counted inventory to ensure items were stocked and documented the number of items EDUCATION
General Education Development October 2021
BOCES (Syracuse, NY)
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