Front Desk Office Specialist

Kalpana Muthusamy, B.Com & Pharmacy Tech Certified

Small Scale Business Entrepreneur – Front Office Specialist *************@*****.*** • 858, New Durham Road, Edison NJ • # 405-***-**** Warm Greetings,

This is Kalpana Muthusamy and I take this opportunity to introduce myself and my experience, why should I be considered for this advertised position. I bring 14 years of experience in Front Office specialist, managing operations, hospitality services and being an entrepreneur -owned small scale business, I have eye on end-to-end operations and step in for gaps and stand up in need for improvements.

• Multilingual and able to integrate various cultural workstyle and able to speak, fluent English and Indian languages -Tamil, Telugu and Hindi with good business articulation and reporting

• I have a US citizenship and understand the ways of business working and style Skills & Experience

• Currently trained and using front office system FOSSE in Fairfield Marriot Group – Edison - 2022 – Hotel Industry and Hospitality Services

• Experienced in customer relationship and handling front desk operations seamlessly in ON-Q in Embassy Suites – Hilton group – Concord, North Carolina -2021

• Handled cash management, cash register and reporting using SYNXIS in SUPEREIGHT hotel - Arkansas city, Kansas – 2020

• 10 years of Entrepreneur - owned and managed small-scale business - Food Mart, SHELL retailer gas station – Garden city, Kansas till 2020. Besides my professional experience, I love travel and cooking, interested in jazz music. I have my emotional pet daughter – Pinky which helps to understand customer care in similar line of business. Sometime think out of box and take extra mile in care of customers. I thank you for your time, and if this opportunity is given, I assure you that you have got the right profile and skill for this position. I am looking forward to meeting you person and present myself. Wishing you a great day.

With kind regards,

Kalpana