Customer Service Assistant Manager
Resume:
ROSIE WELSH
Great customer service rep
Lompoc, CA 93436
***********@*****.***
Been in the customer service for 10 + years from when I cut hair to working at the gas station. I've always been a people person.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Circle K - Lompoc, CA
February 2019 to November 2021
Worked the front of the store. Took care of anything that would come in dissatisfied customer or locating a product we sold, maybe even finding the product at a different location really anything that was that came up. Even to helping with payment options. I would even take care of vendors dropoff/ordering. Multiple times I would even do the ordering for the whole store ( normally the managers job) basically I did just about everything that there was to do except for the paperwork. Assistant Manager
Subway - Littleton, CO
May 2016 to November 2018
Paperwork, cash handling, taking care of customers, food prep.
• Served as Assistant Manager for years
Assistant Manager
Knockouts Haircuts for Men - Lone Pine, CA
March 2013 to January 2016
Paperwork
Cash handling
Cleaning duties
Customer service/ hair cut
Closing down store
Education
High school diploma
Arapahoe High School - Centennial, CO
May 2000 to April 2007
Trade school in Cosmetology
Englewood beauty - Englewood, CO
August 1997 to February 2000
Skills
• Conflict management (10+ years)
• Retail sales (10+ years)
• Customer Service
• Hair Styling
• Front Desk
• Nail Care
• Computer operation
• Customer support
• Upselling
• Store Management Experience
• Cash Handling
• Typing
• Makeup Application
• Assistant Manager Experience
• POS
• Body Waxing
• Cleaning Experience
• Communication Skills
• Merchandising
Certifications and Licenses
Licensed Cosmetologist
April 1999 to Present
Additional Information
I have always been a people person, I like to be in a spot that I'm helping. I took 4 years off to be my grandma's caregiver when she was diagnosed with Alzheimer's. I was hard but I'm glad I got to do it. No one cane treat you family like you can with compassion and patience, understanding.
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