Kim Chakua

Glenwood, MN *****

adrmf7@r.postjobfree.com

+1-612-***-****

I'm very hard working and will give it my all. I love a challenge and work great with others or alone. I am a self starter and a leader, easy to get along with, and very friendly. My attention to detail is very high and am a very organized person. Great with numbers, and all the computer programs. I am a fast learner, can take direction well. When I'm not working I'm a single mom of 3 amazing young adults. My oldest is a pharmacist in Houston and then 2 in Minnewaska high school. Work Experience

Hotel Auditor/Cook

Baymont by Wyndham - Glenwood, MN

October 2019 to Present

Im in charge of both the Hotel and Diner operations each night on the 11-7 shift. This includes checking guests in and out of the hotel, work with RailRoad dispatch, accommodating commercial guests, and being the front face of the hotel. We are connected to a 24-hour diner in which I do alI the cooking as well, run nightly reports n night audit. Other tasks include Server, Cashier, handle hotel maintenance issues, customer service, staffing issues, covering shifts n making the new schedule. I am great at the front desk being with our guest's is my passion. Diner food inventory n weekly ordering, along with hotel ordering n linen inventory is all part of my duties. I work very well with others. I think getting everyone on to the same page, having the same vision and we can move mountains. Being I've been crossed trained on any position I can help out wherever I'm needed. I do payroll biweekly, daily bank deposits, other banking accounts, company reports, spreadsheets, customer calls, billing issues, take care of invoices, month end business making me very knowledgeable in all the business computer programs and 10 key. Resort General Manager

Bigfoot resort - Alexandria, VA

January 2020 to December 2021

I was incharge of the day to day operations of the resort. Which included opening n closing the retail store, customer calls n issues, booking vacation cabins, boat rentals, over see maintenance n housekeeping, Helped clean cabins if needed and all other grounds keeping I did as well. Durning OFF-SEASON at the resort while owners move south I am the contact for booking, question,billing, customer service. Getting the resort winter ready each fall,all the cabins winterized AZ well as all the spring clean up. I was in charge of all 30 acres on our grounds, cabins, store, oces was up to me to have ready March 30th for season opening.

Stayover Specialist/Lead Supervisor

Homewood Suites by Hilton - New Brighton, MN

January 2018 to December 2021

As a Staying over specialist I handled all extended staying guests. I was there personal executive assistant from checkin to checkout. My main goal was to ensure they had an excellent experience during their stay. I was also Lead Supervisor or Manager on Duty. My duties included assigning room assignments to housekeeper's, checking cleaned rooms, relieving employees for breaks, pool upkeep and cleaning, guests services and incharge of maintenance issues fot the whole hotel. Senior Sales Director

MARY KAY

January 2008 to December 2016

As a director in Mary Kay I was in the top 4% of the entire company. I had a very large customer base of over 5000 customers. I recruited top in

MN 2 years in a row bring in 100+ women into Mary Kay. I ran weekly meeting n coached 50 + women each week. I drove 3 company cars durning my career and led my unit to the top 4 in all of Mary Kay. We we're in the top 10 in unit sales, and in the top 10 in recruiting all 4 years I was a director. Executive Housekeeper

GlenWood Retirement Village - Glenwood, MN

January 2020

My duties included upkeep n cleaning of residential rooms. I interacted with our residents and did everything I could to make them smile n have a great day. I took the initiative to care for the 6 community bird cages n all outside animal feeding. Kept the main common areas looking amazing, helping families with accommodation n respite care, and emotional support. Education

Bachelor of Computer Science in (Networking), Bachelor St Paul Technical College

1998 to 2000

Arlington High School

1997 to 1998

Science Hill High School

1993 to 1998

BS in Pyschology

Metropolitan State University

Master's degree in Nursing

Normandale Community College - Bloomington, MN

Skills

• Restaurant ReservationHotel management Customer Service English (Beginner) Customer Relationship Management cleaning

• Night Audit

• Personal Assistant Experience

• Computer Science

• Windows

Certifications and Licenses

RN