TAMIYA WILLIAMS
Chicago,Il ***37
Ph: 312-***-****
*************@*****.***
PROFESSIONAL SUMMARY Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with a team-oriented mentality. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Sales And Marketing, Time Management and Mathematical Skills.
SKILLS
● Customer and Personal Service
● Education and Training
● Active Listening
● Mathematics
● Time Management
● Critical Thinking
● Sales and Marketing
● Service Orientation
EXPERIENCE
Starbucks Aug.2021-May 2022
Barista
● Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
● Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
● Cleaned counters, machines, utensils and seating areas daily.
● Controlled line and crowd with quick, efficient service.
● Memorized recipes for specialty coffee beverages and seasonal offerings.
● Listened carefully to customer requests and created personalized, delicious beverages, which improved sales. JP Morgan Chase Dec.2020-March 2021
Data Entry Clerk
● Inserting customer and account data by inputting text and numerical information from source documents
● Reviewing data for deficiencies or errors
● Correcting inaccuracies and validating output
● Keeping information confidential
● Alphanumeric data entry skills
● Maintain efficient rate of productivity and high rate of accuracy
● Must be able to meet deadlines and be flexible to support peak volumes
● Must be able to follow outlined processes and procedures accurately Target July 2018-August 2020
General Merchandiser
Chicago,Il
● Unloaded freight upon arrival and checked to make sure it was stocked in the correct location in the warehouse.
● Carried out duties within fast-paced retail environments, providing organized stocking methods and plans.
● Maintained clear aisles during restocking to avoid accidents and enable others to easily pass by.
● Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
● Secured products when transporting to different areas of the store to prevent merchandise damage.
● Learned new tasks by cross training and working in other areas of the store, which helped in the overall understanding of business workflows.
Walmart Neighborhood Market Nov.2016-July 2017
Cashier/ Customer Service/ Stocker
Chicago,Il
● Receive payment by cash, check, credit cards, vouchers, or automatic debits.
● Issue receipts, refunds, credits, or change due to customers.
● Answer customers' questions about merchandise and advise customers on merchandise selection.
● Compare merchandise invoices to items actually received to ensure that shipments are correct.
● Pack customer purchases in bags or cartons.
● Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
● Receive, open, unpack and issue sales floor merchandise. EDUCATION
Nursing
Kennedy-King College
August 2017-Current
● GPA 3.6
● Dean's List Honoree, 1 semester.
High School Diploma
Bronzeville Scholastic Institute
June 2016 Chicago, Il
● GPA 4.8 Graduated with honors.
● Member, National Honors Society.
● Graduated in top 10 of class.