Customer Service Assistant Manager
Resume:
Teresa Vought
Paraprofessional
Jacksonville, NC 28546
************@*****.***
Have Experience in CPR,First Aid, Firefighting, Home Health,Housekeeping,and more Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Onslow Memorial Hospital - Jacksonville, NC
March 2022 to Present
I register patients, Put in the insurances/ or if no insurance help them fill out paperwork for help. I work several locations, Labor Check/Greet, Discharge / Intake and Trama Home Health Aide
Home Health Services - Jacksonville, NC
Present
Responsibilities
Personal Care
Seizure Assist
Meals
Outings
Community Networking
Worked with Autistic Clients
Worked with many behavioral and physical Individuals Accomplishments
Control Seizure Activity
helped client become more involved/accepted into community Skills Used
Previous Training
EVS Housekeeping
Aramark/OMH - Jacksonville, NC
June 2021 to March 2022
I clean and disinfect the ER at Onslow Memorial plus do other jobs as assigned, DSA
FingerLakes DDso - Painted Post, NY
May 2009 to November 2014
Responsibilities
Med Passing
Working and Dealing with Behavior Management
Banking
Personal Care
Computer work
Accomplishments
Became good at working with mentally and disabled people Letting clients become more social
Having clients become more active in community
Became Lead Staff
Skills Used
Skills I learned in training
Life Skills
First Aid
Community rules
Cashier/Customer Service
Kmart - Sayre, PA
August 1998 to November 2014
supervised cashiers/sold lottery, did western unions, photo zone, dept manager. worked with vendors and set up displays and plan o grams worked salesfloor, worked all depts Assistant Manager
Arrowmart - Savona, NY
April 2008 to May 2009
Responsibilities
Banking
Filling ATMS
Price changing
Supervised other staff
Reports on computer
Ordering
Working with Vendor Reps
Accomplishments
Made Staff happier
changed prices
Lasting good relationships with customers
Skills Used
Education
High school or equivalent
Skills
• CPR (10+ years)
• Caregiving
• Hospital experience
• Medical terminology
• HIPAA
• Medication administration
• Food preparation
• Computer operation
• Behavioral therapy
• Cashiering
• First aid
• Cleaning
• Meal preparation
• Behavior management
• Assistant manager experience
• Autism experience
• Developmental disabilities experience
• Crisis intervention
• Math
• Supervising experience
• Stocking
• Customer service
• Pricing
• Home care
• Applied behavior analysis
• Senior care
• Leadership
Certifications and Licenses
CPR Certification
BLS Certification
Assessments
Direct Care — Highly Proficient
November 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly Proficient
Nursing Aide Skills — Proficient
January 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Home Health Aide Skills — Highly Proficient
March 2020
Providing care to patients in a home setting.
Full results: Highly Proficient
Work Style: Conscientiousness — Proficient
May 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Work Style: Reliability — Proficient
May 2020
Tendency to be dependable and come to work
Full results: Proficient
Cleaner Fit — Highly Proficient
June 2020
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Onslow Adventure Club
September 2016 to Present
Outdoor Group, we kayak,hike,bike,among other activities together Muddy Crawlers
June 2019 to Present
Jeep Club We wheel,do community services,and Activities Together Additional Information
Math Skills
Assistant Manager
Kmart - Sayre, PA - September 1998 to April 2008
Responsibilities
Set up Displays
Assisted Customers
Changed Pricing
Made sale signs
Stocked
Worked at Customer Service Desk
Worked at photo Zone Mixing Chemicals and developing pictures Cashier
Accomplishments
Had Happy Customers
Nice looking Displays
Great Pictures
Assisted customers in problems they had
Skills Used
Math Skills
Computer Work
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